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Farrow Medical Centre vs Moorside Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Farrow Medical Centre and Moorside Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureFarrow Medical CentreBD3 0HXMoorside SurgeryBD2 3AA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.6likely range 70.2 to 85.979 survey answers82.0likely range 76.4 to 86.2112 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good79.9%likely range 66.6% to 88.8%, 79 answers80.2%likely range 72.5% to 86.1%, 112 answers
Access (mean of the two below)78.7%likely range 75.5% to 81.4%85.9%likely range 81.6% to 88.9%Clearly higher
Appointments within two weeks of booking98.3%likely range 94.7% to 99.5%, 2,327 appointments93.9%likely range 87.8% to 97.0%, 1,713 appointments
Calls answered by the practice59.1%likely range 53.8% to 64.2%, 7,129 calls77.8%likely range 71.7% to 82.9%, 4,353 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone50.2%likely range 36.5% to 63.8%, 78 answers55.4%likely range 46.6% to 63.9%, 107 answers
Reception and admin team88.8%likely range 76.9% to 94.9%, 79 answers80.8%likely range 73.1% to 86.7%, 110 answers
Having a preferred professional34.5%likely range 22.8% to 48.5%, 80 answers38.5%likely range 30.6% to 47.1%, 112 answers
Seeing your preferred professionalNot shown: fewer than 30 answers55.2%likely range 41.2% to 68.3%, 43 answers
Knowing the next step84.0%likely range 70.9% to 91.9%, 75 answers77.0%likely range 68.8% to 83.5%, 108 answers
Contacting the practice78.4%likely range 65.0% to 87.7%, 79 answers69.6%likely range 61.2% to 76.9%, 110 answers
Wait for an appointment66.0%likely range 50.9% to 78.5%, 69 answers74.4%likely range 65.7% to 81.5%, 100 answers
Being listened to78.8%likely range 65.2% to 88.0%, 77 answers87.2%likely range 80.2% to 92.0%, 106 answers
Care and concern81.5%likely range 68.2% to 90.0%, 77 answers85.5%likely range 78.3% to 90.7%, 107 answers
Confidence and trust90.0%likely range 78.2% to 95.8%, 77 answers92.3%likely range 86.1% to 95.8%, 106 answers
Involvement in decisions90.0%likely range 77.8% to 95.9%, 73 answers90.5%likely range 83.8% to 94.6%, 100 answers
Needs met86.7%likely range 74.3% to 93.7%, 77 answers91.1%likely range 84.8% to 95.0%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months75.2%likely range 67.1% to 81.8%, 129 patients79.2%likely range 70.3% to 86.0%, 101 patients
Children at 18 months75.3%likely range 67.8% to 81.6%, 146 patients78.7%likely range 70.1% to 85.4%, 108 patients
Children at 5 years81.5%likely range 73.6% to 87.5%, 119 patients87.3%likely range 79.4% to 92.4%, 102 patients
Women aged 25 to 4949.3%likely range 46.9% to 51.7%, 1,689 patients69.9%likely range 67.5% to 72.2%, 1,498 patients
Women aged 50 to 6472.1%likely range 68.3% to 75.6%, 581 patients83.8%likely range 80.7% to 86.5%, 612 patients
Facts (NHS England, not part of the grade)
Registered patients8,764August 20268,614August 2026
Primary care networkFive Lane Ends PCNFive Lane Ends PCN
Phone01274 63703101274 643576
Friends and Family Test (its own feedback)No results for June 202690.9% good or very good186 answers, June 2026
Appointments (one month)4,599 in August 2026Same day 48.9%; face to face 70.4%4,240 in August 2026Same day 31.7%; face to face 60.7%
Antibiotic items per STAR-PU (one year)0.91England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.4 qualified permanent7.9 including trainees and locums1,364 patients per permanent GP4.2 qualified permanent5.0 including trainees and locums2,053 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences