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Concord Medical Centre vs Mvmg - Monks Park
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Concord Medical Centre and Mvmg - Monks Park cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Concord Medical CentreBS34 6BQ | Mvmg - Monks ParkBS7 0UE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.4likely range 55.1 to 70.8122 survey answers | 82.9likely range 68.1 to 91.0140 survey answers |
| Label (against the England average) | No label | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 62.3%likely range 50.6% to 72.7%, 122 answers | 80.5%likely range 59.3% to 92.1%, 140 answers |
| Access (mean of the two below) | 65.7%likely range 60.9% to 70.0% | 88.4%likely range 87.2% to 89.1%Clearly higher |
| Appointments within two weeks of booking | 69.1%likely range 61.7% to 75.7%, 2,536 appointments | 97.9%likely range 96.7% to 98.6%, 14,164 appointmentsClearly higher |
| Calls answered by the practice | 62.2%likely range 56.2% to 67.8%, 5,506 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 37.9%likely range 26.7% to 50.4%, 106 answers | 58.7%likely range 37.4% to 77.2%, 134 answers |
| Reception and admin team | 66.2%likely range 54.0% to 76.6%, 112 answers | 76.9%likely range 55.3% to 90.0%, 138 answers |
| Having a preferred professional | 20.6%likely range 12.8% to 31.5%, 121 answers | 29.3%likely range 14.3% to 50.8%, 141 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 41.7%likely range 12.2% to 78.6%, 34 answers |
| Knowing the next step | 83.2%likely range 72.5% to 90.3%, 116 answers | 86.9%likely range 66.0% to 95.8%, 134 answers |
| Contacting the practice | 58.0%likely range 46.3% to 68.9%, 121 answers | 71.7%likely range 50.0% to 86.5%, 138 answers |
| Wait for an appointment | 49.0%likely range 36.9% to 61.3%, 106 answers | 74.4%likely range 51.6% to 88.8%, 125 answers |
| Being listened to | 84.2%likely range 73.7% to 91.0%, 118 answers | 91.3%likely range 71.4% to 97.8%, 134 answers |
| Care and concern | 76.4%likely range 65.0% to 84.9%, 118 answers | 92.5%likely range 73.0% to 98.2%, 135 answers |
| Confidence and trust | 85.7%likely range 75.2% to 92.2%, 114 answers | 93.4%likely range 74.0% to 98.6%, 134 answers |
| Involvement in decisions | 80.8%likely range 69.4% to 88.6%, 110 answers | 97.4%likely range 78.5% to 99.7%, 123 answers |
| Needs met | 79.4%likely range 68.3% to 87.3%, 119 answers | 88.6%likely range 67.8% to 96.6%, 132 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 86.5% to 94.6%, 186 patients | 87.1%likely range 82.7% to 90.5%, 287 patients |
| Children at 18 months | 91.9%likely range 87.1% to 95.0%, 185 patients | 85.9%likely range 81.7% to 89.4%, 313 patients |
| Children at 5 years | 90.1%likely range 85.5% to 93.4%, 222 patients | 80.9%likely range 76.6% to 84.6%, 377 patients |
| Women aged 25 to 49 | 69.1%likely range 67.6% to 70.6%, 3,598 patients | 61.4%likely range 60.2% to 62.6%, 6,756 patients |
| Women aged 50 to 64 | 74.2%likely range 71.8% to 76.4%, 1,425 patients | 72.4%likely range 70.7% to 74.1%, 2,774 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,977August 2026 | 38,110August 2026 |
| Primary care network | Concord Mendip PCN | Concord Mendip PCN |
| Phone | 01454 616767 | 0117 9693106 |
| Friends and Family Test (its own feedback) | 63.9% good or very good183 answers, June 2026 | 66.7% good or very good6 answers, June 2026 |
| Appointments (one month) | 5,351 in August 2026Same day 20.5%; face to face 78.5% | 20,147 in August 2026Same day 47.7%; face to face 64.1% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.2 qualified permanent10.4 including trainees and locums2,195 patients per permanent GP | 0.8 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.