Ealing · Compare
Chepstow Gardens Medical Centre vs St. Georges Medical Ctr.
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Chepstow Gardens Medical Centre and St. Georges Medical Ctr. cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Chepstow Gardens Medical CentreUB1 2RL | St. Georges Medical Ctr.UB1 2RX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.9likely range 67.4 to 73.998 survey answers | 74.1likely range 68.8 to 78.767 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.8%likely range 64.8% to 72.6%, 98 answers | 71.1%likely range 63.9% to 77.3%, 67 answers |
| Access (mean of the two below) | 75.5%likely range 68.9% to 80.6% | 81.0%likely range 75.0% to 85.4% |
| Appointments within two weeks of booking | 92.4%likely range 84.1% to 96.6%, 1,124 appointments | 94.8%likely range 87.5% to 97.9%, 1,213 appointments |
| Calls answered by the practice | 58.4%likely range 48.3% to 67.8%, 1,967 calls | 67.0%likely range 57.6% to 75.2%, 2,214 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.8%likely range 49.5% to 58.0%, 96 answers | 62.9%likely range 55.3% to 69.9%, 64 answers |
| Reception and admin team | 65.4%likely range 61.2% to 69.4%, 95 answers | 83.1%likely range 76.7% to 88.0%, 66 answers |
| Having a preferred professional | 52.7%likely range 48.4% to 56.9%, 97 answers | 47.9%likely range 40.5% to 55.3%, 66 answers |
| Seeing your preferred professional | 41.6%likely range 36.4% to 47.1%, 60 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.3%likely range 79.8% to 86.3%, 94 answers | 82.7%likely range 75.9% to 87.8%, 60 answers |
| Contacting the practice | 63.1%likely range 58.9% to 67.1%, 96 answers | 80.9%likely range 74.1% to 86.2%, 63 answers |
| Wait for an appointment | 55.5%likely range 51.0% to 60.0%, 87 answers | 66.3%likely range 58.1% to 73.7%, 54 answers |
| Being listened to | 78.1%likely range 74.3% to 81.4%, 95 answers | 75.6%likely range 68.3% to 81.6%, 62 answers |
| Care and concern | 80.2%likely range 76.6% to 83.4%, 95 answers | 80.9%likely range 74.1% to 86.2%, 62 answers |
| Confidence and trust | 87.8%likely range 84.6% to 90.4%, 91 answers | 86.0%likely range 79.7% to 90.6%, 61 answers |
| Involvement in decisions | 83.8%likely range 80.3% to 86.8%, 92 answers | 87.5%likely range 81.2% to 91.9%, 58 answers |
| Needs met | 87.2%likely range 84.0% to 89.8%, 94 answers | 83.5%likely range 77.0% to 88.5%, 61 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 77.9% to 96.2%, 42 patients | 100.0%likely range 85.7% to 100.0%, 23 patients |
| Children at 18 months | 75.0%likely range 56.6% to 87.3%, 28 patients | 70.6%likely range 46.9% to 86.7%, 17 patients |
| Children at 5 years | 85.7%likely range 65.4% to 95.0%, 21 patients | 63.0%likely range 44.2% to 78.5%, 27 patients |
| Women aged 25 to 49 | 58.8%likely range 54.9% to 62.6%, 621 patients | 56.5%likely range 52.2% to 60.7%, 508 patients |
| Women aged 50 to 64 | 75.0%likely range 69.0% to 80.2%, 228 patients | 82.9%likely range 77.6% to 87.2%, 240 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,240August 2026 | 2,905August 2026 |
| Primary care network | North Southall PCN | North Southall PCN |
| Phone | 020 85742812 | 020 85782421 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 1,535 in August 2026Same day 50.1%; face to face 40.4% | 1,763 in August 2026Same day 53.6%; face to face 56.8% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent0.8 including trainees and locums | 0.9 qualified permanent1.0 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.