Mid Devon · Compare
Castle Place Practice vs Amicus Health
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Castle Place Practice and Amicus Health cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Castle Place PracticeEX16 6NP | Amicus HealthEX16 6NJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.2likely range 69.4 to 83.0124 survey answers | 87.0likely range 74.3 to 90.6107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.2%likely range 65.3% to 84.5%, 124 answers | 93.6%likely range 75.5% to 98.6%, 107 answers |
| Access (mean of the two below) | 79.2%likely range 75.3% to 82.6%Clearly higher | 71.3%likely range 68.1% to 74.2% |
| Appointments within two weeks of booking | 90.2%likely range 87.0% to 92.7%, 6,335 appointmentsClearly higher | 76.0%likely range 71.3% to 80.2%, 5,274 appointments |
| Calls answered by the practice | 68.2%likely range 61.1% to 74.5%, 3,823 calls | 66.4%likely range 62.1% to 70.4%, 10,256 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.3%likely range 40.0% to 64.3%, 105 answers | 64.2%likely range 42.7% to 81.2%, 101 answers |
| Reception and admin team | 75.6%likely range 64.4% to 84.2%, 120 answers | 99.4%likely range 83.6% to 100.0%, 105 answers |
| Having a preferred professional | 24.8%likely range 16.3% to 35.9%, 122 answers | 33.2%likely range 17.1% to 54.4%, 105 answers |
| Seeing your preferred professional | 46.0%likely range 25.9% to 67.4%, 33 answers | 56.3%likely range 23.7% to 84.3%, 34 answers |
| Knowing the next step | 83.4%likely range 73.1% to 90.3%, 122 answers | 92.7%likely range 73.7% to 98.3%, 103 answers |
| Contacting the practice | 73.9%likely range 62.7% to 82.6%, 123 answers | 90.0%likely range 70.5% to 97.1%, 104 answers |
| Wait for an appointment | 57.9%likely range 46.1% to 68.9%, 116 answers | 78.3%likely range 56.3% to 91.0%, 97 answers |
| Being listened to | 91.6%likely range 82.9% to 96.1%, 123 answers | 97.0%likely range 79.9% to 99.6%, 105 answers |
| Care and concern | 89.3%likely range 80.0% to 94.5%, 122 answers | 96.5%likely range 79.3% to 99.5%, 106 answers |
| Confidence and trust | 91.9%likely range 83.2% to 96.3%, 121 answers | 99.5%likely range 83.7% to 100.0%, 104 answers |
| Involvement in decisions | 89.7%likely range 80.0% to 95.0%, 111 answers | 97.6%likely range 79.9% to 99.8%, 98 answers |
| Needs met | 92.7%likely range 84.3% to 96.8%, 122 answers | 94.8%likely range 76.7% to 99.0%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 80.7% to 94.2%, 83 patients | 91.3%likely range 85.2% to 95.1%, 127 patients |
| Children at 18 months | 82.3%likely range 73.5% to 88.6%, 96 patients | 88.7%likely range 82.6% to 92.8%, 150 patients |
| Children at 5 years | 91.1%likely range 83.9% to 95.2%, 101 patients | 89.6%likely range 83.9% to 93.4%, 163 patients |
| Women aged 25 to 49 | 72.8%likely range 70.7% to 74.8%, 1,829 patients | 70.3%likely range 68.6% to 72.1%, 2,596 patients |
| Women aged 50 to 64 | 76.1%likely range 73.6% to 78.4%, 1,241 patients | 77.2%likely range 75.2% to 79.1%, 1,733 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,857August 2026 | 18,726August 2026 |
| Primary care network | Tiverton PCN | Tiverton PCN |
| Phone | 01884 252333 | 01884 252337 |
| Friends and Family Test (its own feedback) | 92.6% good or very good525 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 10,350 in August 2026Same day 40.7%; face to face 38.1% | 8,145 in August 2026Same day 42.8%; face to face 61.7% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.4 qualified permanent11.2 including trainees and locums1,361 patients per permanent GP | 13.8 qualified permanent25.1 including trainees and locums1,357 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.