Happy patients, hard to reach
The access gap in Leicester, Leicestershire and Rutland 2026
How many GP practices in Leicester, Leicestershire and Rutland have patients whose answers in the 2026 GP Patient Survey are clearly above the England average, but where access, appointments within two weeks and calls answered, is below England’s figure. We count them per area. We do not name them.
Updated with GP Patient Survey (2026 survey), Appointments in General Practice (August 2026), Cloud Based Telephony Data in General Practice (August 2026)
What the gap means, and what it does not
The gap shows a gap in access, not that a practice is poor: the patients who get through are often very satisfied. It says nothing about the medical quality of care beyond what the survey and the appointment and phone data show, and it is no official status. NHS England’s appointment and phone data are official statistics in development, and practices record differently.
How the Practice Grade and its parts are worked out
The gap in Leicester, Leicestershire and Rutland: 11 of 126 practices (8.7%)
Counted among the practices with both parts: patients’ answers with a label, and an access figure in their grade. England’s access figure is 78.2. Areas A to Z.
| Area | Practices with both parts | Happy patients, access below England | Share |
|---|---|---|---|
| Blaby | 9 | 1 | 11.1% |
| Charnwood | 23 | 4 | 17.4% |
| Harborough | 7 | 3 | 42.9% |
| Hinckley and Bosworth | 12 | 1 | 8.3% |
| Leicester | 51 | 1 | 2.0% |
| Melton | 2 | 0 | 0.0% |
| North West Leicestershire | 11 | 1 | 9.1% |
| Oadby and Wigston | 7 | 0 | 0.0% |
| Rutland | 4 | 0 | 0.0% |
See also
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains OS data © Crown copyright and database right 2026
Contains Royal Mail data © Royal Mail copyright and database right 2026
Source: Office for National Statistics licensed under the Open Government Licence v.3.0
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