Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Yorkshire Street Medical Centre and Burnley Wood Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Yorkshire Street Medical CentreBB11 3BT× | Burnley Wood Medical CentreBB11 3HR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.3likely range 75.9 to 87.0106 survey answers | 74.8likely range 68.5 to 80.0106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.4%likely range 70.5% to 86.1%, 106 answers | 73.9%likely range 65.1% to 81.2%, 106 answers |
| Access (mean of the two below) | 88.8%likely range 84.8% to 91.6%Clearly higher | 76.7%likely range 72.2% to 80.4% |
| Appointments within two weeks of booking | 84.3%likely range 77.7% to 89.2%, 2,339 appointments | 87.3%likely range 81.6% to 91.4%, 2,765 appointments |
| Calls answered by the practice | 93.1%likely range 88.6% to 95.9%, 3,967 callsClearly higher | 66.0%likely range 59.2% to 72.2%, 4,253 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.4%likely range 72.6% to 87.9%, 103 answers | 63.1%likely range 53.7% to 71.6%, 102 answers |
| Reception and admin team | 89.2%likely range 81.6% to 93.9%, 104 answers | 74.1%likely range 65.0% to 81.4%, 101 answers |
| Having a preferred professional | 33.2%likely range 24.8% to 43.0%, 105 answers | 32.8%likely range 24.8% to 42.0%, 106 answers |
| Seeing your preferred professional | 47.2%likely range 30.8% to 64.2%, 34 answers | 40.5%likely range 26.4% to 56.4%, 37 answers |
| Knowing the next step | 95.8%likely range 89.8% to 98.3%, 102 answers | 79.0%likely range 70.3% to 85.6%, 102 answers |
| Contacting the practice | 82.3%likely range 73.7% to 88.5%, 106 answers | 69.2%likely range 60.1% to 77.0%, 105 answers |
| Wait for an appointment | 59.0%likely range 48.7% to 68.5%, 96 answers | 61.4%likely range 51.6% to 70.3%, 96 answers |
| Being listened to | 86.2%likely range 77.9% to 91.7%, 102 answers | 86.5%likely range 78.8% to 91.7%, 104 answers |
| Care and concern | 85.8%likely range 77.5% to 91.4%, 103 answers | 86.0%likely range 78.2% to 91.2%, 104 answers |
| Confidence and trust | 90.3%likely range 82.8% to 94.7%, 103 answers | 91.9%likely range 85.2% to 95.7%, 102 answers |
| Involvement in decisions | 86.8%likely range 78.6% to 92.2%, 100 answers | 88.6%likely range 81.2% to 93.3%, 102 answers |
| Needs met | 84.6%likely range 76.1% to 90.5%, 101 answers | 91.1%likely range 84.3% to 95.1%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.0%likely range 84.6% to 97.0%, 71 patients | 93.8%likely range 85.2% to 97.6%, 65 patients |
| Children at 18 months | 95.1%likely range 88.1% to 98.1%, 82 patients | 85.0%likely range 75.6% to 91.2%, 80 patients |
| Children at 5 years | 97.1%likely range 89.9% to 99.2%, 68 patients | 87.9%likely range 77.9% to 93.7%, 66 patients |
| Women aged 25 to 49 | 78.5%likely range 76.0% to 80.8%, 1,157 patients | 71.6%likely range 68.9% to 74.1%, 1,158 patients |
| Women aged 50 to 64 | 87.3%likely range 84.5% to 89.7%, 639 patients | 74.2%likely range 70.7% to 77.4%, 651 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,259August 2026 | 7,034August 2026 |
| Primary care network | Burnley East PCN | Burnley East PCN |
| Phone | 01282 731361 | 01282 731395 |
| Friends and Family Test (its own feedback) | 95.7% good or very good230 answers, June 2026 | 95.9% good or very good267 answers, June 2026 |
| Appointments (one month) | 2,852 in August 2026Same day 27.2%; face to face 60.8% | 2,769 in August 2026Same day 55.4%; face to face 82.0% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent6.0 including trainees and locums1,410 patients per permanent GP | 4.8 qualified permanent6.5 including trainees and locums1,482 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.