Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
York Road Surgery’s Practice Grade is clearly higher than Granville Medical Centre’s: its likely range lies wholly above.
| Measure | York Road SurgeryIG1 3AF× | Granville Medical CentreIG1 4JY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.0likely range 80.8 to 89.5110 survey answersClearly higher | 70.4likely range 63.3 to 76.289 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 88.3%likely range 81.2% to 93.0%, 110 answers | 73.3%likely range 63.4% to 81.3%, 89 answers |
| Access (mean of the two below) | 80.5%likely range 75.2% to 84.5%Clearly higher | 63.5%likely range 58.0% to 69.0% |
| Appointments within two weeks of booking | 86.1%likely range 79.2% to 90.9%, 2,073 appointments | 87.4%likely range 81.2% to 91.7%, 2,369 appointments |
| Calls answered by the practice | 74.8%likely range 66.9% to 81.3%, 2,866 callsClearly higher | 39.5%likely range 30.3% to 49.6%, 1,981 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.3%likely range 54.8% to 72.7%, 102 answers | 30.2%likely range 21.4% to 40.7%, 82 answers |
| Reception and admin team | 85.7%likely range 78.2% to 90.9%, 111 answers | 75.3%likely range 65.6% to 83.0%, 89 answers |
| Having a preferred professional | 60.8%likely range 51.7% to 69.2%, 111 answers | 73.6%likely range 63.8% to 81.6%, 89 answers |
| Seeing your preferred professional | 32.8%likely range 22.9% to 44.5%, 67 answers | 61.1%likely range 48.4% to 72.4%, 59 answers |
| Knowing the next step | 87.2%likely range 79.7% to 92.2%, 107 answers | 83.2%likely range 73.5% to 89.8%, 79 answers |
| Contacting the practice | 84.1%likely range 76.4% to 89.7%, 111 answers | 57.4%likely range 47.1% to 67.1%, 88 answers |
| Wait for an appointment | 84.7%likely range 76.5% to 90.4%, 99 answers | 50.2%likely range 39.4% to 60.9%, 78 answers |
| Being listened to | 93.0%likely range 86.8% to 96.4%, 110 answers | 91.0%likely range 83.2% to 95.4%, 86 answers |
| Care and concern | 89.3%likely range 82.3% to 93.7%, 110 answers | 92.9%likely range 85.5% to 96.6%, 86 answers |
| Confidence and trust | 99.4%likely range 95.6% to 99.9%, 108 answers | 92.9%likely range 85.5% to 96.7%, 85 answers |
| Involvement in decisions | 93.8%likely range 87.4% to 97.0%, 101 answers | 95.2%likely range 88.3% to 98.1%, 82 answers |
| Needs met | 92.0%likely range 85.5% to 95.8%, 106 answers | 95.9%likely range 89.4% to 98.4%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.1%likely range 83.4% to 95.4%, 90 patients | 94.4%likely range 86.6% to 97.8%, 72 patients |
| Children at 18 months | 88.9%likely range 81.2% to 93.7%, 99 patients | 84.4%likely range 74.7% to 90.9%, 77 patients |
| Children at 5 years | 86.8%likely range 77.4% to 92.7%, 76 patients | 77.5%likely range 66.5% to 85.6%, 71 patients |
| Women aged 25 to 49 | 54.7%likely range 52.3% to 57.0%, 1,699 patients | 61.0%likely range 58.3% to 63.7%, 1,252 patients |
| Women aged 50 to 64 | 76.6%likely range 72.7% to 80.0%, 508 patients | 81.2%likely range 77.5% to 84.4%, 495 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,558August 2026 | 6,458August 2026 |
| Primary care network | Cranbrook PCN | Cranbrook PCN |
| Phone | 020 85140906 | 020 82700400 |
| Friends and Family Test (its own feedback) | 95.3% good or very good43 answers, June 2026 | 68.4% good or very good19 answers, June 2026 |
| Appointments (one month) | 3,149 in August 2026Same day 49.5%; face to face 91.3% | 4,106 in August 2026Same day 62.1%; face to face 62.7% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent3.2 including trainees and locums2,382 patients per permanent GP | 3.5 qualified permanent3.5 including trainees and locums1,849 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.