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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Hornspit Medical Centre’s Practice Grade is clearly higher than Yewtree Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureYewtree Medical CentreL14 4ED×Hornspit Medical CentreL12 5LT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.3likely range 61.0 to 72.999 survey answers90.7likely range 88.0 to 92.7121 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good62.6%likely range 53.8% to 70.5%, 99 answers92.7%likely range 89.5% to 95.0%, 121 answersClearly higher
Access (mean of the two below)78.1%likely range 73.7% to 81.5%86.0%likely range 80.8% to 89.6%
Appointments within two weeks of booking97.5%likely range 92.4% to 99.2%, 1,569 appointments92.3%likely range 85.1% to 96.1%, 1,447 appointments
Calls answered by the practice58.5%likely range 51.4% to 65.2%, 4,011 calls79.7%likely range 72.1% to 85.7%, 2,782 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone34.9%likely range 26.9% to 43.9%, 93 answers71.4%likely range 66.4% to 76.0%, 117 answers
Reception and admin team64.2%likely range 55.3% to 72.2%, 95 answers89.8%likely range 86.2% to 92.6%, 119 answers
Having a preferred professional25.0%likely range 18.2% to 33.3%, 98 answers35.5%likely range 30.7% to 40.6%, 121 answers
Seeing your preferred professionalNot shown: fewer than 30 answers42.6%likely range 33.7% to 52.0%, 39 answers
Knowing the next step71.4%likely range 62.5% to 79.0%, 89 answers91.2%likely range 87.7% to 93.8%, 116 answers
Contacting the practice55.3%likely range 46.4% to 63.9%, 95 answers88.0%likely range 84.2% to 91.0%, 121 answers
Wait for an appointment54.9%likely range 45.7% to 63.8%, 89 answers83.8%likely range 79.3% to 87.5%, 108 answers
Being listened to85.8%likely range 78.5% to 91.0%, 95 answers92.1%likely range 88.7% to 94.5%, 117 answers
Care and concern86.1%likely range 78.8% to 91.2%, 95 answers91.3%likely range 87.8% to 93.8%, 119 answers
Confidence and trust88.0%likely range 80.8% to 92.7%, 92 answers94.8%likely range 91.9% to 96.7%, 118 answers
Involvement in decisions90.2%likely range 83.5% to 94.4%, 93 answers90.7%likely range 87.0% to 93.4%, 112 answers
Needs met86.3%likely range 79.0% to 91.4%, 94 answers96.1%likely range 93.4% to 97.7%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.7%likely range 64.1% to 83.0%, 79 patients84.0%likely range 71.5% to 91.7%, 50 patients
Children at 18 months73.3%likely range 61.0% to 82.9%, 60 patients83.3%likely range 71.3% to 91.0%, 54 patients
Children at 5 years67.6%likely range 56.1% to 77.3%, 71 patients67.6%likely range 56.1% to 77.3%, 71 patients
Women aged 25 to 4960.4%likely range 57.4% to 63.4%, 1,013 patients68.2%likely range 65.0% to 71.3%, 822 patients
Women aged 50 to 6463.5%likely range 58.7% to 68.1%, 403 patients67.0%likely range 62.1% to 71.6%, 379 patients
Facts (NHS England, not part of the grade)
Registered patients5,459August 20264,656August 2026
Primary care networkLiverpool First PCNLiverpool First PCN
Phone0151 29679900151 2565755
Friends and Family Test (its own feedback)84.0% good or very good75 answers, June 202697.9% good or very good48 answers, June 2026
Appointments (one month)2,175 in August 2026Same day 36.7%; face to face 60.2%1,587 in August 2026Same day 60.1%; face to face 42.0%
Antibiotic items per STAR-PU (one year)1.05England 0.74, April 2025 to March 20260.97England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.2 qualified permanent1.6 including trainees and locums4,704 patients per permanent GP1.5 qualified permanent1.5 including trainees and locums3,118 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences