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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Yeading Court Surgery’s Practice Grade is clearly higher than Willow Tree Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureYeading Court SurgeryUB4 9AJ×Willow Tree SurgeryUB4 9BG×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.1likely range 77.7 to 88.876 survey answersClearly higher63.1likely range 59.1 to 66.996 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good80.8%likely range 71.7% to 87.4%, 76 answersClearly higher58.0%likely range 53.2% to 62.6%, 96 answers
Access (mean of the two below)91.8%likely range 88.0% to 94.3%Clearly higher75.0%likely range 67.2% to 81.1%
Appointments within two weeks of booking98.7%likely range 94.8% to 99.7%, 1,917 appointmentsClearly higher69.1%likely range 56.8% to 79.1%, 961 appointments
Calls answered by the practice84.9%likely range 78.2% to 89.8%, 3,056 calls80.8%likely range 71.3% to 87.7%, 1,799 calls
More survey questions (not part of the grade)
Getting through on the phone73.5%likely range 63.6% to 81.4%, 73 answers44.0%likely range 39.3% to 48.8%, 94 answers
Reception and admin team89.9%likely range 82.0% to 94.5%, 73 answers60.7%likely range 55.9% to 65.4%, 92 answers
Having a preferred professional43.5%likely range 34.0% to 53.5%, 76 answers39.2%likely range 34.6% to 44.0%, 93 answers
Seeing your preferred professional61.1%likely range 45.8% to 74.4%, 34 answers19.7%likely range 14.5% to 26.2%, 41 answers
Knowing the next step72.9%likely range 62.8% to 81.0%, 71 answers73.0%likely range 68.4% to 77.2%, 87 answers
Contacting the practice77.3%likely range 67.8% to 84.7%, 74 answers49.9%likely range 45.1% to 54.7%, 94 answers
Wait for an appointment67.1%likely range 56.1% to 76.5%, 63 answers54.4%likely range 49.1% to 59.6%, 78 answers
Being listened to84.7%likely range 75.8% to 90.7%, 71 answers72.4%likely range 67.8% to 76.6%, 89 answers
Care and concern80.9%likely range 71.6% to 87.8%, 71 answers74.5%likely range 69.9% to 78.7%, 87 answers
Confidence and trust94.0%likely range 86.6% to 97.4%, 66 answers79.6%likely range 75.3% to 83.4%, 86 answers
Involvement in decisions94.6%likely range 87.3% to 97.8%, 65 answers81.6%likely range 77.3% to 85.2%, 85 answers
Needs met94.9%likely range 87.8% to 97.9%, 66 answers71.9%likely range 67.3% to 76.2%, 89 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.1%likely range 71.3% to 89.4%, 67 patients69.4%likely range 53.1% to 82.0%, 36 patients
Children at 18 months77.3%likely range 65.8% to 85.7%, 66 patients77.1%likely range 61.0% to 87.9%, 35 patients
Children at 5 years63.0%likely range 49.6% to 74.6%, 54 patients68.8%likely range 51.4% to 82.0%, 32 patients
Women aged 25 to 4959.4%likely range 56.2% to 62.4%, 957 patients65.9%likely range 61.9% to 69.6%, 577 patients
Women aged 50 to 6476.2%likely range 71.5% to 80.2%, 369 patients79.9%likely range 75.1% to 84.1%, 304 patients
Facts (NHS England, not part of the grade)
Registered patients4,889August 20263,187August 2026
Primary care networkLong Lane First Care Group PCNLong Lane First Care Group PCN
Phone020 88451515020 88421024
Friends and Family Test (its own feedback)90.0% good or very good30 answers, June 202662.4% good or very good133 answers, June 2026
Appointments (one month)2,380 in August 2026Same day 22.3%; face to face 74.4%1,171 in August 2026Same day 32.8%; face to face 53.6%
Antibiotic items per STAR-PU (one year)0.93England 0.74, April 2025 to March 20260.65England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent2.1 including trainees and locums2,292 patients per permanent GP1.1 qualified permanent1.6 including trainees and locums2,988 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences