Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Woodlea House Surgery and Crescent Providence Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Woodlea House SurgeryBH8 9NX× | Crescent Providence SurgeryBH1 4HA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.6likely range 71.1 to 81.0104 survey answers | 75.4likely range 63.1 to 83.4103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.0%likely range 74.8% to 87.5%, 104 answers | 76.8%likely range 59.4% to 88.2%, 103 answers |
| Access (mean of the two below) | 64.0%likely range 56.2% to 70.6% | 71.9%likely range 67.1% to 75.9% |
| Appointments within two weeks of booking | 73.5%likely range 65.7% to 80.1%, 2,143 appointments | 81.4%likely range 76.6% to 85.4%, 4,559 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.9%likely range 52.4% to 68.8%, 99 answers | 61.0%likely range 42.8% to 76.6%, 95 answers |
| Reception and admin team | 90.1%likely range 83.9% to 94.0%, 102 answers | 87.5%likely range 71.3% to 95.1%, 101 answers |
| Having a preferred professional | 29.7%likely range 22.7% to 37.7%, 104 answers | 23.7%likely range 12.1% to 41.2%, 102 answers |
| Seeing your preferred professional | 33.3%likely range 21.6% to 47.5%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 75.2%likely range 67.3% to 81.7%, 101 answers | 78.5%likely range 60.0% to 89.9%, 91 answers |
| Contacting the practice | 71.2%likely range 63.2% to 78.1%, 103 answers | 75.6%likely range 57.6% to 87.6%, 97 answers |
| Wait for an appointment | 60.0%likely range 51.1% to 68.2%, 92 answers | 74.4%likely range 54.5% to 87.6%, 81 answers |
| Being listened to | 83.8%likely range 76.7% to 89.0%, 101 answers | 85.4%likely range 68.2% to 94.1%, 95 answers |
| Care and concern | 82.7%likely range 75.5% to 88.1%, 102 answers | 81.4%likely range 63.4% to 91.7%, 93 answers |
| Confidence and trust | 92.4%likely range 86.7% to 95.8%, 102 answers | 88.9%likely range 72.0% to 96.2%, 91 answers |
| Involvement in decisions | 86.0%likely range 79.1% to 90.8%, 100 answers | 88.3%likely range 71.0% to 95.9%, 89 answers |
| Needs met | 84.1%likely range 77.0% to 89.4%, 99 answers | 83.1%likely range 65.5% to 92.7%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 80.1% to 96.0%, 54 patients | 79.5%likely range 71.3% to 85.8%, 117 patients |
| Children at 18 months | 90.9%likely range 80.4% to 96.1%, 55 patients | 77.4%likely range 67.9% to 84.7%, 93 patients |
| Children at 5 years | 80.0%likely range 69.2% to 87.7%, 70 patients | 75.4%likely range 66.8% to 82.4%, 114 patients |
| Women aged 25 to 49 | 63.8%likely range 61.0% to 66.6%, 1,120 patients | 51.8%likely range 49.9% to 53.7%, 2,592 patients |
| Women aged 50 to 64 | 69.4%likely range 65.6% to 73.0%, 598 patients | 60.0%likely range 56.6% to 63.3%, 813 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,847August 2026 | 13,596August 2026 |
| Primary care network | South Coastal Medical Group PCN | South Coastal Medical Group PCN |
| Phone | 01202 300903 | 01202 395195 |
| Friends and Family Test (its own feedback) | 93.8% good or very good260 answers, June 2026 | 92.2% good or very good268 answers, June 2026 |
| Appointments (one month) | 3,516 in August 2026Same day 36.5%; face to face 56.6% | 5,846 in August 2026Same day 38.5%; face to face 57.4% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent6.7 including trainees and locums1,504 patients per permanent GP | 5.2 qualified permanent14.6 including trainees and locums2,598 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.