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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Bramley Avenue Surgery’s Practice Grade is clearly higher than Woodcote Medical’s: its likely range lies wholly above.

A page for this pair

MeasureWoodcote MedicalCR8 3EE×Bramley Avenue SurgeryCR5 2DR×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade65.1likely range 50.9 to 76.8110 survey answers87.3likely range 84.5 to 89.2106 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good62.1%likely range 41.9% to 78.8%, 110 answers85.8%likely range 83.4% to 87.9%, 106 answersClearly higher
Access (mean of the two below)71.8%likely range 67.9% to 75.1%90.8%likely range 83.0% to 94.4%Clearly higher
Appointments within two weeks of booking92.4%likely range 87.0% to 95.7%, 2,304 appointments99.4%likely range 88.2% to 100.0%, 491 appointments
Calls answered by the practice51.2%likely range 45.4% to 56.9%, 5,954 calls82.0%likely range 71.3% to 89.3%, 1,435 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone36.0%likely range 19.5% to 56.6%, 106 answers77.6%likely range 74.7% to 80.2%, 101 answers
Reception and admin team63.6%likely range 42.9% to 80.3%, 105 answers92.4%likely range 90.5% to 94.0%, 104 answers
Having a preferred professional29.5%likely range 14.9% to 49.9%, 110 answers40.6%likely range 37.4% to 43.8%, 105 answers
Seeing your preferred professional28.5%likely range 8.3% to 63.7%, 36 answers64.3%likely range 59.5% to 68.9%, 46 answers
Knowing the next step79.5%likely range 58.4% to 91.5%, 100 answers86.1%likely range 83.6% to 88.2%, 101 answers
Contacting the practice52.5%likely range 33.2% to 71.1%, 109 answers85.0%likely range 82.5% to 87.1%, 105 answers
Wait for an appointment62.4%likely range 41.0% to 79.8%, 98 answers76.5%likely range 73.6% to 79.3%, 96 answers
Being listened to80.0%likely range 59.6% to 91.5%, 107 answers94.8%likely range 93.2% to 96.1%, 103 answers
Care and concern80.0%likely range 59.8% to 91.5%, 108 answers92.6%likely range 90.7% to 94.2%, 101 answers
Confidence and trust85.3%likely range 65.2% to 94.7%, 103 answers98.6%likely range 97.6% to 99.2%, 101 answers
Involvement in decisions86.0%likely range 65.7% to 95.1%, 101 answers99.4%likely range 98.6% to 99.7%, 99 answers
Needs met85.8%likely range 66.3% to 94.9%, 108 answers95.0%likely range 93.4% to 96.3%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.1%likely range 82.3% to 92.2%, 168 patients91.7%likely range 74.2% to 97.7%, 24 patients
Children at 18 months86.3%likely range 80.2% to 90.8%, 161 patients92.9%likely range 77.4% to 98.0%, 28 patients
Children at 5 years81.7%likely range 75.9% to 86.4%, 208 patients96.9%likely range 84.3% to 99.4%, 32 patients
Women aged 25 to 4970.4%likely range 68.8% to 72.0%, 3,083 patients80.3%likely range 76.3% to 83.8%, 431 patients
Women aged 50 to 6475.6%likely range 73.3% to 77.6%, 1,530 patients86.1%likely range 81.2% to 90.0%, 238 patients
Facts (NHS England, not part of the grade)
Registered patients17,785August 20262,896August 2026
Primary care networkSelsdon Purley & Coulsdon Health PCNSelsdon Purley & Coulsdon Health PCN
Phone020 87635620020 86600193
Friends and Family Test (its own feedback)89.6% good or very good670 answers, June 202697.2% good or very good72 answers, June 2026
Appointments (one month)6,409 in August 2026Same day 31.1%; face to face 50.9%795 in August 2026Same day 30.7%; face to face 65.2%
Antibiotic items per STAR-PU (one year)0.62England 0.74, April 2025 to March 20261.04England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.9 qualified permanent12.5 including trainees and locums2,568 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums2,069 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences