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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Woodbridge Practice and Elm Tree Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWoodbridge PracticeTS17 0EE×Elm Tree SurgeryTS17 6PG×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.6likely range 61.7 to 85.5121 survey answers91.4likely range 66.0 to 96.880 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.3%likely range 51.5% to 85.4%, 121 answers91.2%likely range 54.9% to 98.9%, 80 answers
Access (mean of the two below)85.4%likely range 82.4% to 87.8%91.8%likely range 89.1% to 93.6%Clearly higher
Appointments within two weeks of booking90.1%likely range 85.7% to 93.3%, 3,699 appointments94.2%likely range 90.1% to 96.7%, 3,122 appointments
Calls answered by the practice80.5%likely range 76.6% to 84.0%, 9,263 calls89.3%likely range 85.8% to 92.0%, 7,882 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone46.2%likely range 28.0% to 65.5%, 116 answers94.5%likely range 56.5% to 99.6%, 73 answers
Reception and admin team81.1%likely range 61.7% to 92.0%, 119 answers96.1%likely range 59.6% to 99.8%, 77 answers
Having a preferred professional26.6%likely range 13.2% to 46.4%, 121 answers21.9%likely range 5.4% to 58.1%, 79 answers
Seeing your preferred professional29.6%likely range 8.2% to 66.5%, 33 answersNot shown: fewer than 30 answers
Knowing the next step81.3%likely range 61.7% to 92.1%, 118 answers94.2%likely range 56.9% to 99.5%, 75 answers
Contacting the practice63.1%likely range 43.3% to 79.3%, 119 answers95.0%likely range 58.0% to 99.6%, 76 answers
Wait for an appointment69.0%likely range 47.9% to 84.4%, 107 answers93.2%likely range 54.6% to 99.4%, 71 answers
Being listened to79.8%likely range 59.9% to 91.3%, 115 answers94.6%likely range 57.5% to 99.6%, 76 answers
Care and concern85.2%likely range 66.0% to 94.5%, 116 answers94.0%likely range 56.9% to 99.5%, 76 answers
Confidence and trust91.9%likely range 74.2% to 97.8%, 116 answers93.9%likely range 56.2% to 99.5%, 74 answers
Involvement in decisions89.4%likely range 70.5% to 96.8%, 111 answers92.0%likely range 52.7% to 99.2%, 69 answers
Needs met91.3%likely range 73.4% to 97.6%, 116 answers94.7%likely range 57.7% to 99.6%, 76 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.3%likely range 85.0% to 95.1%, 126 patients94.0%likely range 89.9% to 96.6%, 201 patients
Children at 18 months88.8%likely range 82.9% to 92.8%, 160 patients84.0%likely range 78.4% to 88.3%, 212 patients
Children at 5 years87.4%likely range 81.5% to 91.6%, 167 patients75.1%likely range 68.1% to 81.1%, 169 patients
Women aged 25 to 4971.4%likely range 69.7% to 73.1%, 2,829 patients58.7%likely range 57.0% to 60.3%, 3,392 patients
Women aged 50 to 6473.8%likely range 71.7% to 75.8%, 1,763 patients76.4%likely range 73.4% to 79.1%, 848 patients
Facts (NHS England, not part of the grade)
Registered patients18,141August 202618,858August 2026
Primary care networkStockton PCNStockton PCN
Phone01642 76263601642 616663
Friends and Family Test (its own feedback)100.0% good or very good252 answers, June 2026100.0% good or very good23 answers, June 2026
Appointments (one month)4,945 in August 2026Same day 37.5%; face to face 99.6%9,677 in August 2026Same day 53.4%; face to face 35.9%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.8 qualified permanent9.3 including trainees and locums2,671 patients per permanent GP8.9 qualified permanent11.9 including trainees and locums2,110 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences