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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Wood End Health Centre and Henley Green Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWood End Health CentreCV2 1XA×Henley Green Medical CentreCV2 1AB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.0likely range 68.2 to 80.9101 survey answers82.3likely range 72.7 to 88.585 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.5%likely range 58.9% to 76.8%, 101 answers81.4%likely range 67.8% to 90.1%, 85 answers
Access (mean of the two below)90.0%likely range 85.9% to 92.6%84.2%likely range 80.1% to 87.3%
Appointments within two weeks of booking95.1%likely range 90.0% to 97.7%, 2,019 appointments95.8%likely range 90.5% to 98.2%, 1,810 appointments
Calls answered by the practice84.7%likely range 78.4% to 89.4%, 3,428 callsClearly higher72.5%likely range 66.2% to 78.1%, 4,459 calls
More survey questions (not part of the grade)
Getting through on the phone49.9%likely range 40.1% to 59.7%, 97 answers57.6%likely range 43.2% to 70.8%, 85 answers
Reception and admin team71.2%likely range 61.5% to 79.3%, 98 answers92.7%likely range 81.3% to 97.4%, 84 answers
Having a preferred professional34.1%likely range 25.5% to 43.8%, 101 answers26.4%likely range 15.8% to 40.7%, 85 answers
Seeing your preferred professional40.0%likely range 25.0% to 57.2%, 34 answersNot shown: fewer than 30 answers
Knowing the next step80.2%likely range 70.9% to 87.1%, 92 answers70.1%likely range 55.4% to 81.5%, 83 answers
Contacting the practice64.3%likely range 54.3% to 73.3%, 96 answers63.3%likely range 48.7% to 75.8%, 84 answers
Wait for an appointment66.4%likely range 55.8% to 75.5%, 87 answers70.5%likely range 54.8% to 82.5%, 73 answers
Being listened to83.7%likely range 74.9% to 89.8%, 96 answers85.2%likely range 71.8% to 92.9%, 81 answers
Care and concern77.7%likely range 68.4% to 84.9%, 97 answers87.6%likely range 74.8% to 94.4%, 82 answers
Confidence and trust89.7%likely range 81.9% to 94.4%, 95 answers94.8%likely range 83.7% to 98.5%, 80 answers
Involvement in decisions79.2%likely range 69.6% to 86.3%, 91 answers94.1%likely range 82.6% to 98.2%, 78 answers
Needs met86.5%likely range 78.1% to 92.0%, 94 answers91.9%likely range 80.0% to 97.0%, 81 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.7%likely range 78.2% to 93.4%, 73 patients90.4%likely range 83.5% to 94.5%, 114 patients
Children at 18 months86.0%likely range 77.2% to 91.8%, 86 patients84.6%likely range 76.5% to 90.3%, 104 patients
Children at 5 years91.3%likely range 84.2% to 95.3%, 103 patients85.5%likely range 77.7% to 90.8%, 110 patients
Women aged 25 to 4968.6%likely range 66.2% to 71.0%, 1,447 patients64.3%likely range 61.8% to 66.6%, 1,528 patients
Women aged 50 to 6474.6%likely range 70.9% to 78.1%, 560 patients74.1%likely range 70.5% to 77.4%, 618 patients
Facts (NHS England, not part of the grade)
Registered patients7,737August 20268,152August 2026
Primary care networkSowe Valley PCNSowe Valley PCN
Phone024 76612929024 76614255
Friends and Family Test (its own feedback)80.0% good or very good20 answers, June 202693.1% good or very good218 answers, June 2026
Appointments (one month)2,435 in August 2026Same day 63.7%; face to face 60.6%3,685 in August 2026Same day 34.6%; face to face 53.4%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.92England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.8 qualified permanent6.0 including trainees and locums2,817 patients per permanent GP2.7 qualified permanent5.9 including trainees and locums3,057 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences