Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Winyates Health Centre and Crabbs Cross Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Winyates Health CentreB98 0NR× | Crabbs Cross Medical CentreB97 5JX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.5likely range 55.8 to 80.6106 survey answers | 79.5likely range 76.0 to 82.2107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.6%likely range 51.6% to 86.8%, 106 answers | 75.3%likely range 71.5% to 78.8%, 107 answers |
| Access (mean of the two below) | 65.6%likely range 61.6% to 69.3% | 89.1%likely range 81.6% to 93.2%Clearly higher |
| Appointments within two weeks of booking | 79.0%likely range 73.1% to 83.9%, 3,352 appointments | 97.0%likely range 87.8% to 99.3%, 756 appointmentsClearly higher |
| Calls answered by the practice | 52.1%likely range 46.7% to 57.5%, 6,720 calls | 81.0%likely range 69.4% to 89.0%, 1,261 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.1%likely range 23.5% to 63.3%, 97 answers | 70.3%likely range 66.2% to 74.0%, 105 answers |
| Reception and admin team | 84.5%likely range 63.4% to 94.5%, 98 answers | 78.1%likely range 74.4% to 81.4%, 106 answers |
| Having a preferred professional | 19.5%likely range 8.1% to 40.1%, 106 answers | 42.7%likely range 38.6% to 47.0%, 106 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 80.9%likely range 75.0% to 85.7%, 43 answers |
| Knowing the next step | 86.7%likely range 66.9% to 95.5%, 105 answers | 77.3%likely range 73.5% to 80.7%, 103 answers |
| Contacting the practice | 69.3%likely range 48.2% to 84.6%, 105 answers | 74.3%likely range 70.4% to 77.8%, 105 answers |
| Wait for an appointment | 67.1%likely range 44.2% to 83.9%, 89 answers | 75.4%likely range 71.5% to 79.0%, 100 answers |
| Being listened to | 87.8%likely range 67.8% to 96.1%, 102 answers | 75.0%likely range 71.1% to 78.6%, 102 answers |
| Care and concern | 85.3%likely range 64.8% to 94.8%, 102 answers | 74.3%likely range 70.3% to 77.9%, 102 answers |
| Confidence and trust | 94.5%likely range 76.4% to 98.9%, 103 answers | 88.3%likely range 85.2% to 90.8%, 103 answers |
| Involvement in decisions | 89.7%likely range 69.4% to 97.1%, 96 answers | 87.8%likely range 84.6% to 90.4%, 98 answers |
| Needs met | 85.8%likely range 65.4% to 95.1%, 102 answers | 89.0%likely range 85.9% to 91.4%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 83.8% to 94.6%, 116 patients | 97.1%likely range 85.1% to 99.5%, 34 patients |
| Children at 18 months | 90.9%likely range 84.8% to 94.7%, 132 patients | 95.3%likely range 84.5% to 98.7%, 43 patients |
| Children at 5 years | 81.1%likely range 74.7% to 86.2%, 175 patients | 94.3%likely range 81.4% to 98.4%, 35 patients |
| Women aged 25 to 49 | 68.5%likely range 66.8% to 70.3%, 2,744 patients | 80.3%likely range 76.8% to 83.4%, 564 patients |
| Women aged 50 to 64 | 70.9%likely range 68.3% to 73.4%, 1,244 patients | 84.6%likely range 79.6% to 88.7%, 241 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,668August 2026 | 3,404August 2026 |
| Primary care network | Redditch & Bromsgrove Nightingales PCN | Redditch & Bromsgrove Nightingales PCN |
| Phone | 01527 513888 | 01527 402149 |
| Friends and Family Test (its own feedback) | 80.3% good or very good447 answers, June 2026 | 89.6% good or very good48 answers, June 2026 |
| Appointments (one month) | 7,642 in August 2026Same day 25.6%; face to face 78.2% | 1,275 in August 2026Same day 43.1%; face to face 61.5% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.9 qualified permanent11.8 including trainees and locums2,105 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums1,824 patients per permanent GP |
| CQC rating (a separate source) | Good | Not Rated |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.