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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Windsor Medical Centre’s Practice Grade is clearly higher than The Albion Mount Medical Practice’s: its likely range lies wholly above.

A page for this pair

MeasureWindsor Medical CentreWF12 7BD×The Albion Mount Medical PracticeWF13 2AJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade94.1likely range 92.0 to 95.3129 survey answersClearly higher77.7likely range 72.1 to 82.299 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good95.7%likely range 94.6% to 96.6%, 129 answersClearly higher77.2%likely range 69.4% to 83.5%, 99 answers
Access (mean of the two below)90.1%likely range 83.7% to 93.6%Clearly higher78.6%likely range 74.9% to 81.9%
Appointments within two weeks of booking92.4%likely range 82.2% to 97.0%, 820 appointments88.6%likely range 84.4% to 91.8%, 4,376 appointments
Calls answered by the practice87.7%likely range 79.9% to 92.8%, 2,112 callsClearly higher68.5%likely range 62.4% to 74.1%, 4,956 calls
More survey questions (not part of the grade)
Getting through on the phone93.2%likely range 91.8% to 94.4%, 125 answers53.4%likely range 44.9% to 61.7%, 97 answers
Reception and admin team98.7%likely range 98.0% to 99.2%, 129 answers82.7%likely range 75.3% to 88.1%, 98 answers
Having a preferred professional37.5%likely range 35.1% to 40.0%, 126 answers43.7%likely range 35.6% to 52.2%, 98 answers
Seeing your preferred professional70.5%likely range 66.3% to 74.3%, 43 answers18.7%likely range 10.5% to 31.1%, 41 answers
Knowing the next step96.9%likely range 95.9% to 97.7%, 123 answers66.6%likely range 57.8% to 74.3%, 91 answers
Contacting the practice95.2%likely range 94.0% to 96.2%, 126 answers70.0%likely range 61.7% to 77.1%, 97 answers
Wait for an appointment86.0%likely range 84.1% to 87.7%, 120 answers68.2%likely range 59.3% to 76.0%, 86 answers
Being listened to91.7%likely range 90.2% to 93.0%, 126 answers80.6%likely range 72.9% to 86.5%, 96 answers
Care and concern92.8%likely range 91.4% to 94.0%, 124 answers78.7%likely range 70.9% to 84.8%, 97 answers
Confidence and trust97.4%likely range 96.4% to 98.1%, 124 answers89.0%likely range 82.4% to 93.3%, 94 answers
Involvement in decisions97.9%likely range 97.0% to 98.6%, 119 answers94.4%likely range 88.9% to 97.3%, 92 answers
Needs met95.8%likely range 94.6% to 96.7%, 125 answers87.7%likely range 80.9% to 92.3%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.4%likely range 77.6% to 97.0%, 35 patients88.1%likely range 77.5% to 94.1%, 59 patients
Children at 18 months85.7%likely range 73.3% to 92.9%, 49 patients82.5%likely range 70.6% to 90.2%, 57 patients
Children at 5 years86.5%likely range 72.0% to 94.1%, 37 patients82.2%likely range 73.1% to 88.8%, 90 patients
Women aged 25 to 4971.2%likely range 67.4% to 74.8%, 563 patients54.9%likely range 51.8% to 57.9%, 1,046 patients
Women aged 50 to 6476.8%likely range 70.4% to 82.1%, 198 patients71.8%likely range 67.4% to 75.8%, 440 patients
Facts (NHS England, not part of the grade)
Registered patients3,092August 20266,123August 2026
Primary care networkDewsbury & Thornhill PCNDewsbury & Thornhill PCN
Phone01924 46569901924 430676
Friends and Family Test (its own feedback)80.0% good or very good10 answers, June 202680.6% good or very good31 answers, June 2026
Appointments (one month)1,943 in August 2026Same day 32.5%; face to face 83.2%5,239 in August 2026Same day 34.9%; face to face 95.8%
Antibiotic items per STAR-PU (one year)0.69England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.2 qualified permanent1.4 including trainees and locums2,635 patients per permanent GP4.4 qualified permanent9.3 including trainees and locums1,379 patients per permanent GP
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences