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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Woodway Medical Centre’s Practice Grade is clearly higher than Windmill Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureWindmill SurgeryCV6 6DR×Woodway Medical CentreCV2 2RH×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade68.6likely range 62.7 to 74.0118 survey answers91.7likely range 87.9 to 94.0112 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good61.7%likely range 53.5% to 69.3%, 118 answers91.9%likely range 86.7% to 95.1%, 112 answersClearly higher
Access (mean of the two below)84.4%likely range 80.4% to 87.7%90.9%likely range 87.3% to 93.5%
Appointments within two weeks of booking99.4%likely range 97.4% to 99.9%, 3,552 appointments98.8%likely range 95.9% to 99.6%, 2,825 appointments
Calls answered by the practice69.2%likely range 61.6% to 75.8%, 3,342 calls83.0%likely range 76.4% to 88.1%, 3,335 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone60.8%likely range 52.4% to 68.7%, 113 answers74.8%likely range 67.5% to 80.9%, 106 answers
Reception and admin team82.0%likely range 74.7% to 87.5%, 114 answers94.4%likely range 89.8% to 97.0%, 109 answers
Having a preferred professional36.6%likely range 29.1% to 44.9%, 117 answers56.6%likely range 49.0% to 63.9%, 111 answers
Seeing your preferred professional37.2%likely range 25.0% to 51.3%, 42 answers51.0%likely range 40.7% to 61.2%, 60 answers
Knowing the next step81.8%likely range 74.3% to 87.5%, 109 answers86.0%likely range 79.8% to 90.5%, 111 answers
Contacting the practice66.9%likely range 58.7% to 74.3%, 114 answers84.5%likely range 78.3% to 89.3%, 112 answers
Wait for an appointment48.3%likely range 39.5% to 57.2%, 99 answers81.2%likely range 74.3% to 86.6%, 105 answers
Being listened to75.4%likely range 67.4% to 82.0%, 109 answers93.3%likely range 88.4% to 96.2%, 110 answers
Care and concern71.0%likely range 62.8% to 78.1%, 110 answers90.8%likely range 85.4% to 94.4%, 110 answers
Confidence and trust83.4%likely range 76.0% to 88.9%, 107 answers98.1%likely range 94.6% to 99.3%, 108 answers
Involvement in decisions80.1%likely range 72.4% to 86.0%, 109 answers95.1%likely range 90.5% to 97.5%, 107 answers
Needs met64.8%likely range 56.5% to 72.3%, 114 answers94.1%likely range 89.4% to 96.8%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.7%likely range 77.8% to 91.1%, 105 patients95.5%likely range 87.6% to 98.5%, 67 patients
Children at 18 months81.0%likely range 72.2% to 87.5%, 100 patients81.9%likely range 72.9% to 88.4%, 94 patients
Children at 5 years71.8%likely range 62.5% to 79.6%, 103 patients77.4%likely range 67.4% to 85.0%, 84 patients
Women aged 25 to 4960.5%likely range 58.1% to 62.9%, 1,574 patients65.4%likely range 62.7% to 68.0%, 1,249 patients
Women aged 50 to 6473.4%likely range 69.6% to 76.8%, 582 patients70.9%likely range 67.0% to 74.5%, 567 patients
Facts (NHS England, not part of the grade)
Registered patients7,727August 20266,964August 2026
Primary care networkGP Connect PCNGP Connect PCN
Phone024 76646750024 76612110
Friends and Family Test (its own feedback)87.6% good or very good89 answers, June 2026No results for June 2026
Appointments (one month)4,999 in August 2026Same day 60.9%; face to face 44.4%2,924 in August 2026Same day 50.7%; face to face 62.1%
Antibiotic items per STAR-PU (one year)0.57England 0.74, April 2025 to March 20261.02England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.6 qualified permanent3.6 including trainees and locums2,146 patients per permanent GP5.4 qualified permanent8.4 including trainees and locums1,280 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences