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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Whitley House Surgery and Beauchamp House cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWhitley House SurgeryCM1 3RW×Beauchamp HouseCM2 0DB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.8likely range 78.1 to 92.2117 survey answers78.8likely range 69.5 to 85.3123 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good90.3%likely range 76.4% to 96.4%, 117 answers77.0%likely range 63.9% to 86.3%, 123 answers
Access (mean of the two below)81.9%likely range 78.7% to 84.7%82.7%likely range 79.0% to 85.8%
Appointments within two weeks of booking98.0%likely range 95.7% to 99.1%, 4,659 appointments93.7%likely range 89.5% to 96.3%, 3,050 appointments
Calls answered by the practice65.6%likely range 59.7% to 71.1%, 5,553 calls71.6%likely range 65.4% to 77.1%, 4,737 calls
More survey questions (not part of the grade)
Getting through on the phone64.8%likely range 48.0% to 78.5%, 112 answers51.3%likely range 37.8% to 64.6%, 118 answers
Reception and admin team85.8%likely range 70.6% to 93.9%, 112 answers86.9%likely range 74.8% to 93.7%, 118 answers
Having a preferred professional34.0%likely range 20.6% to 50.5%, 115 answers15.0%likely range 7.7% to 27.1%, 123 answers
Seeing your preferred professional37.6%likely range 17.5% to 63.2%, 46 answersNot shown: fewer than 30 answers
Knowing the next step79.7%likely range 63.6% to 89.8%, 112 answers90.0%likely range 78.5% to 95.7%, 117 answers
Contacting the practice89.1%likely range 74.6% to 95.8%, 113 answers73.5%likely range 60.2% to 83.6%, 123 answers
Wait for an appointment79.1%likely range 62.2% to 89.7%, 103 answers82.2%likely range 68.6% to 90.7%, 107 answers
Being listened to93.5%likely range 80.3% to 98.1%, 113 answers81.6%likely range 68.5% to 90.1%, 115 answers
Care and concern92.6%likely range 79.2% to 97.7%, 114 answers78.9%likely range 65.3% to 88.1%, 113 answers
Confidence and trust95.8%likely range 83.4% to 99.0%, 114 answers84.3%likely range 71.5% to 92.0%, 114 answers
Involvement in decisions98.1%likely range 86.6% to 99.8%, 110 answers89.5%likely range 77.2% to 95.6%, 106 answers
Needs met93.2%likely range 79.9% to 97.9%, 114 answers83.4%likely range 70.7% to 91.3%, 117 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.5%likely range 85.8% to 95.1%, 142 patients94.8%likely range 89.2% to 97.6%, 116 patients
Children at 18 months87.8%likely range 81.8% to 92.1%, 156 patients84.9%likely range 77.6% to 90.1%, 126 patients
Children at 5 years85.8%likely range 79.1% to 90.6%, 141 patients86.0%likely range 78.2% to 91.3%, 107 patients
Women aged 25 to 4968.1%likely range 66.3% to 69.8%, 2,799 patients67.4%likely range 65.4% to 69.3%, 2,144 patients
Women aged 50 to 6474.9%likely range 72.5% to 77.1%, 1,317 patients74.7%likely range 71.8% to 77.3%, 971 patients
Facts (NHS England, not part of the grade)
Registered patients14,564August 202611,621August 2026
Primary care networkChelmsford City Health PCNChelmsford City Health PCN
Phone01245 34753901245 262255
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)6,458 in August 2026Same day 57.8%; face to face 57.2%5,258 in August 2026Same day 53.5%; face to face 71.6%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.7 qualified permanent12.4 including trainees and locums2,185 patients per permanent GP3.9 qualified permanent7.7 including trainees and locums3,005 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences