Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Whiteacres Medical Centre and St Saviours Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Whiteacres Medical CentreWR14 1GQ× | St Saviours SurgeryWR14 1DD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.6likely range 83.0 to 93.0120 survey answers | 86.4likely range 82.9 to 88.8105 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 91.1%likely range 81.8% to 95.8%, 120 answers | 92.4%likely range 88.0% to 95.3%, 105 answers |
| Access (mean of the two below) | 85.9%likely range 82.4% to 88.7%Clearly higher | 72.2%likely range 66.8% to 76.8% |
| Appointments within two weeks of booking | 97.4%likely range 94.4% to 98.8%, 3,448 appointmentsClearly higher | 62.2%likely range 53.9% to 69.8%, 2,113 appointments |
| Calls answered by the practice | 74.2%likely range 68.0% to 79.6%, 4,488 calls | 82.1%likely range 75.3% to 87.3%, 3,236 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.4%likely range 64.1% to 85.4%, 107 answers | 74.0%likely range 67.5% to 79.5%, 103 answers |
| Reception and admin team | 95.8%likely range 87.9% to 98.6%, 117 answers | 92.7%likely range 88.3% to 95.5%, 103 answers |
| Having a preferred professional | 32.7%likely range 22.7% to 44.6%, 121 answers | 58.6%likely range 51.7% to 65.2%, 103 answers |
| Seeing your preferred professional | 23.4%likely range 10.4% to 44.5%, 40 answers | 69.9%likely range 61.1% to 77.5%, 60 answers |
| Knowing the next step | 91.6%likely range 82.4% to 96.2%, 119 answers | 90.4%likely range 85.5% to 93.8%, 99 answers |
| Contacting the practice | 81.1%likely range 70.0% to 88.7%, 119 answers | 85.1%likely range 79.5% to 89.3%, 102 answers |
| Wait for an appointment | 90.9%likely range 81.0% to 95.9%, 109 answers | 67.8%likely range 60.8% to 74.0%, 97 answers |
| Being listened to | 91.0%likely range 81.4% to 95.9%, 113 answers | 97.7%likely range 94.6% to 99.0%, 103 answers |
| Care and concern | 91.2%likely range 81.7% to 96.0%, 115 answers | 95.4%likely range 91.6% to 97.6%, 104 answers |
| Confidence and trust | 97.0%likely range 89.5% to 99.2%, 117 answers | 99.0%likely range 96.4% to 99.7%, 105 answers |
| Involvement in decisions | 97.3%likely range 89.5% to 99.4%, 106 answers | 97.6%likely range 94.4% to 99.0%, 101 answers |
| Needs met | 95.7%likely range 87.6% to 98.6%, 115 answers | 93.3%likely range 89.0% to 96.0%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.9%likely range 81.9% to 94.6%, 89 patients | 94.6%likely range 82.3% to 98.5%, 37 patients |
| Children at 18 months | 90.4%likely range 82.8% to 94.9%, 94 patients | 92.1%likely range 79.2% to 97.3%, 38 patients |
| Children at 5 years | 86.4%likely range 77.7% to 92.0%, 88 patients | 88.9%likely range 74.7% to 95.6%, 36 patients |
| Women aged 25 to 49 | 73.7%likely range 71.5% to 75.7%, 1,644 patients | 76.3%likely range 73.2% to 79.1%, 801 patients |
| Women aged 50 to 64 | 79.7%likely range 77.3% to 81.9%, 1,167 patients | 82.3%likely range 78.8% to 85.2%, 541 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,080August 2026 | 5,728August 2026 |
| Primary care network | South Worcestershire Malvern Town PCN | South Worcestershire Malvern Town PCN |
| Phone | 01684 577029 | 01684 572323 |
| Friends and Family Test (its own feedback) | 84.2% good or very good19 answers, June 2026 | 96.2% good or very good211 answers, June 2026 |
| Appointments (one month) | 5,857 in August 2026Same day 53.1%; face to face 51.0% | 2,431 in August 2026Same day 36.4%; face to face 75.7% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.3 qualified permanent12.1 including trainees and locums1,457 patients per permanent GP | 2.4 qualified permanent3.5 including trainees and locums2,387 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.