Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Westwood Road Surgery and Grovelands Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Westwood Road SurgeryRG31 5PR× | Grovelands Medical CentreRG30 1HG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.2likely range 63.1 to 76.584 survey answers | 74.4likely range 64.5 to 81.9107 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 64.9%likely range 55.1% to 73.7%, 84 answers | 72.6%likely range 58.6% to 83.2%, 107 answers |
| Access (mean of the two below) | 82.4%likely range 76.5% to 86.6% | 78.4%likely range 74.9% to 81.3% |
| Appointments within two weeks of booking | 92.8%likely range 84.8% to 96.8%, 1,160 appointments | 93.3%likely range 89.2% to 95.9%, 3,439 appointments |
| Calls answered by the practice | 71.9%likely range 63.1% to 79.3%, 2,437 calls | 63.5%likely range 57.9% to 68.7%, 6,275 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.9%likely range 46.3% to 66.9%, 73 answers | 44.7%likely range 31.2% to 59.1%, 101 answers |
| Reception and admin team | 81.3%likely range 72.1% to 88.0%, 78 answers | 86.1%likely range 73.2% to 93.4%, 101 answers |
| Having a preferred professional | 33.8%likely range 25.2% to 43.6%, 84 answers | 58.6%likely range 44.3% to 71.6%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 46.6%likely range 28.2% to 66.0%, 53 answers |
| Knowing the next step | 73.0%likely range 63.0% to 81.2%, 76 answers | 72.5%likely range 57.9% to 83.4%, 100 answers |
| Contacting the practice | 65.5%likely range 55.5% to 74.3%, 81 answers | 61.9%likely range 47.6% to 74.4%, 106 answers |
| Wait for an appointment | 52.8%likely range 42.3% to 63.0%, 74 answers | 43.0%likely range 29.6% to 57.6%, 100 answers |
| Being listened to | 68.3%likely range 58.1% to 77.0%, 77 answers | 85.7%likely range 73.0% to 93.0%, 106 answers |
| Care and concern | 64.4%likely range 54.1% to 73.5%, 77 answers | 85.8%likely range 73.2% to 93.1%, 106 answers |
| Confidence and trust | 87.0%likely range 78.6% to 92.4%, 79 answers | 92.7%likely range 81.5% to 97.3%, 104 answers |
| Involvement in decisions | 90.0%likely range 81.8% to 94.8%, 72 answers | 96.3%likely range 85.8% to 99.1%, 96 answers |
| Needs met | 77.3%likely range 67.9% to 84.6%, 81 answers | 90.8%likely range 79.0% to 96.3%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.9%likely range 85.4% to 96.7%, 85 patients | 85.7%likely range 78.8% to 90.7%, 133 patients |
| Children at 18 months | 88.6%likely range 79.7% to 93.9%, 79 patients | 82.0%likely range 73.8% to 88.0%, 111 patients |
| Children at 5 years | 91.8%likely range 82.2% to 96.4%, 61 patients | 92.7%likely range 86.7% to 96.1%, 123 patients |
| Women aged 25 to 49 | 70.0%likely range 67.4% to 72.5%, 1,242 patients | 70.9%likely range 69.0% to 72.7%, 2,365 patients |
| Women aged 50 to 64 | 76.1%likely range 72.2% to 79.5%, 518 patients | 76.7%likely range 74.2% to 79.1%, 1,174 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,596August 2026 | 13,102August 2026 |
| Primary care network | Reading Central PCN | Reading Central PCN |
| Phone | 0118 9427421 | 0118 9582525 |
| Friends and Family Test (its own feedback) | 92.0% good or very good163 answers, June 2026 | 93.2% good or very good323 answers, June 2026 |
| Appointments (one month) | 2,423 in August 2026Same day 32.9%; face to face 62.4% | 5,725 in August 2026Same day 35.5%; face to face 64.8% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.87England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums3,219 patients per permanent GP | 7.5 qualified permanent7.5 including trainees and locums1,752 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.