Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Westmoreland GP Centre and Long Lane cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Westmoreland GP CentreL9 7AL× | Long LaneL9 6DQ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.3likely range 58.8 to 80.0114 survey answers | 73.2likely range 66.6 to 78.8120 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 63.5%likely range 47.1% to 77.3%, 114 answers | 70.4%likely range 61.2% to 78.3%, 120 answers |
| Access (mean of the two below) | 86.0%likely range 83.0% to 88.4% | 79.4%likely range 74.6% to 83.3% |
| Appointments within two weeks of booking | 94.7%likely range 91.4% to 96.7%, 4,394 appointmentsClearly higher | 81.4%likely range 73.9% to 87.2%, 1,993 appointments |
| Calls answered by the practice | 77.2%likely range 72.3% to 81.5%, 6,669 calls | 77.2%likely range 71.1% to 82.4%, 4,445 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 26.7%likely range 14.9% to 43.1%, 112 answers | 38.2%likely range 29.3% to 47.9%, 115 answers |
| Reception and admin team | 76.3%likely range 60.1% to 87.3%, 113 answers | 76.0%likely range 66.8% to 83.3%, 113 answers |
| Having a preferred professional | 18.9%likely range 9.3% to 34.6%, 113 answers | 37.2%likely range 28.4% to 46.8%, 116 answers |
| Seeing your preferred professional | 29.4%likely range 10.2% to 60.5%, 32 answers | 23.9%likely range 13.3% to 39.1%, 46 answers |
| Knowing the next step | 72.8%likely range 55.9% to 85.0%, 106 answers | 62.8%likely range 53.1% to 71.6%, 114 answers |
| Contacting the practice | 47.1%likely range 31.8% to 62.9%, 114 answers | 61.8%likely range 52.2% to 70.5%, 118 answers |
| Wait for an appointment | 46.3%likely range 30.1% to 63.4%, 98 answers | 58.0%likely range 47.9% to 67.4%, 107 answers |
| Being listened to | 81.2%likely range 65.0% to 90.9%, 107 answers | 78.8%likely range 69.9% to 85.6%, 116 answers |
| Care and concern | 82.8%likely range 66.7% to 92.0%, 106 answers | 82.1%likely range 73.5% to 88.3%, 115 answers |
| Confidence and trust | 93.5%likely range 79.9% to 98.1%, 107 answers | 88.0%likely range 80.1% to 93.0%, 112 answers |
| Involvement in decisions | 86.1%likely range 70.1% to 94.3%, 100 answers | 91.4%likely range 84.1% to 95.6%, 108 answers |
| Needs met | 83.1%likely range 67.3% to 92.1%, 109 answers | 88.4%likely range 80.8% to 93.3%, 116 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.9%likely range 71.5% to 87.7%, 89 patients | 87.5%likely range 77.9% to 93.3%, 72 patients |
| Children at 18 months | 86.8%likely range 78.4% to 92.3%, 91 patients | 80.0%likely range 68.7% to 87.9%, 65 patients |
| Children at 5 years | 75.9%likely range 65.9% to 83.6%, 87 patients | 60.0%likely range 49.0% to 70.0%, 80 patients |
| Women aged 25 to 49 | 65.0%likely range 62.8% to 67.1%, 1,876 patients | 65.2%likely range 62.7% to 67.5%, 1,493 patients |
| Women aged 50 to 64 | 74.5%likely range 71.8% to 76.9%, 1,096 patients | 61.2%likely range 57.5% to 64.8%, 683 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,355August 2026 | 8,016August 2026 |
| Primary care network | North Liverpool PCN | North Liverpool PCN |
| Phone | 0151 5256286 | 0151 5301009 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 87.8% good or very good172 answers, June 2026 |
| Appointments (one month) | 6,720 in August 2026Same day 69.6%; face to face 36.2% | 2,908 in August 2026Same day 44.0%; face to face 67.8% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.7 qualified permanent8.2 including trainees and locums2,009 patients per permanent GP | 3.4 qualified permanent6.4 including trainees and locums2,376 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.