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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Westminster Medical Centre and Kirkdale Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWestminster Medical CentreL4 3TT×Kirkdale Medical CentreL4 4QJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.3likely range 63.4 to 77.995 survey answers70.5likely range 66.5 to 74.096 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good69.2%likely range 58.1% to 78.5%, 95 answers67.8%likely range 62.9% to 72.4%, 96 answers
Access (mean of the two below)75.9%likely range 71.2% to 79.6%76.6%likely range 69.7% to 81.3%
Appointments within two weeks of booking96.2%likely range 90.5% to 98.5%, 1,553 appointments91.5%likely range 80.9% to 96.5%, 801 appointments
Calls answered by the practice55.4%likely range 48.1% to 62.6%, 3,705 calls61.6%likely range 52.7% to 69.7%, 2,528 calls
More survey questions (not part of the grade)
Getting through on the phone37.1%likely range 26.8% to 48.7%, 89 answers51.1%likely range 46.0% to 56.3%, 93 answers
Reception and admin team75.3%likely range 64.5% to 83.6%, 94 answers75.1%likely range 70.4% to 79.3%, 95 answers
Having a preferred professional23.2%likely range 15.1% to 33.8%, 95 answers24.5%likely range 20.3% to 29.2%, 94 answers
Seeing your preferred professional27.1%likely range 13.4% to 47.3%, 31 answersNot shown: fewer than 30 answers
Knowing the next step78.0%likely range 66.6% to 86.4%, 82 answers74.7%likely range 69.7% to 79.1%, 85 answers
Contacting the practice61.8%likely range 50.3% to 72.1%, 91 answers47.9%likely range 42.7% to 53.1%, 93 answers
Wait for an appointment71.3%likely range 59.3% to 80.9%, 81 answers74.8%likely range 69.5% to 79.4%, 77 answers
Being listened to84.4%likely range 74.2% to 91.0%, 89 answers80.9%likely range 76.5% to 84.7%, 93 answers
Care and concern83.9%likely range 73.6% to 90.7%, 88 answers80.1%likely range 75.6% to 83.9%, 93 answers
Confidence and trust86.8%likely range 76.9% to 92.8%, 87 answers91.7%likely range 88.2% to 94.2%, 87 answers
Involvement in decisions85.7%likely range 75.3% to 92.2%, 83 answers90.1%likely range 86.2% to 92.9%, 82 answers
Needs met88.6%likely range 79.0% to 94.1%, 87 answers89.3%likely range 85.6% to 92.1%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months71.2%likely range 59.4% to 80.7%, 66 patients76.2%likely range 54.9% to 89.4%, 21 patients
Children at 18 months62.1%likely range 50.1% to 72.9%, 66 patients68.2%likely range 47.3% to 83.6%, 22 patients
Children at 5 years57.1%likely range 46.9% to 66.8%, 91 patients54.8%likely range 37.8% to 70.8%, 31 patients
Women aged 25 to 4955.2%likely range 52.3% to 58.0%, 1,160 patients59.3%likely range 54.8% to 63.6%, 481 patients
Women aged 50 to 6462.8%likely range 58.2% to 67.2%, 438 patients63.7%likely range 57.3% to 69.7%, 226 patients
Facts (NHS England, not part of the grade)
Registered patients6,260August 20262,741August 2026
Primary care networkNorth Liverpool PCNNorth Liverpool PCN
Phone0151 92235100151 2070950
Friends and Family Test (its own feedback)91.3% good or very good46 answers, June 202691.7% good or very good24 answers, June 2026
Appointments (one month)2,062 in August 2026Same day 51.0%; face to face 46.9%817 in August 2026Same day 53.5%; face to face 50.4%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.93England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.0 including trainees and locums3,130 patients per permanent GP1.0 qualified permanent1.5 including trainees and locums2,741 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences