Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Westgate Surgery and Chevin Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Westgate SurgeryLS21 3HD× | Chevin Medical PracticeLS21 1BQ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.5likely range 76.1 to 82.3137 survey answers | 79.2likely range 64.6 to 87.1103 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.9%likely range 83.7% to 89.5%, 137 answers | 80.9%likely range 60.2% to 92.2%, 103 answers |
| Access (mean of the two below) | 62.1%likely range 53.7% to 69.3% | 74.9%likely range 71.4% to 78.0%Clearly higher |
| Appointments within two weeks of booking | 71.6%likely range 63.2% to 78.8%, 1,929 appointments | 73.5%likely range 68.0% to 78.4%, 4,231 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 76.3%likely range 71.9% to 80.1%, 8,605 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.2%likely range 63.9% to 72.3%, 129 answers | 48.4%likely range 28.4% to 69.0%, 93 answers |
| Reception and admin team | 86.8%likely range 83.5% to 89.5%, 134 answers | 93.5%likely range 74.7% to 98.6%, 99 answers |
| Having a preferred professional | 41.4%likely range 37.2% to 45.7%, 137 answers | 25.8%likely range 12.0% to 46.8%, 103 answers |
| Seeing your preferred professional | 53.5%likely range 46.3% to 60.5%, 52 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 96.3%likely range 94.2% to 97.6%, 133 answers | 90.6%likely range 71.0% to 97.4%, 99 answers |
| Contacting the practice | 86.7%likely range 83.4% to 89.4%, 136 answers | 75.8%likely range 54.7% to 89.0%, 102 answers |
| Wait for an appointment | 74.4%likely range 70.1% to 78.2%, 122 answers | 73.8%likely range 50.9% to 88.4%, 88 answers |
| Being listened to | 96.4%likely range 94.4% to 97.8%, 133 answers | 91.8%likely range 72.8% to 97.9%, 101 answers |
| Care and concern | 94.8%likely range 92.5% to 96.5%, 135 answers | 88.6%likely range 68.8% to 96.5%, 101 answers |
| Confidence and trust | 98.3%likely range 96.8% to 99.1%, 134 answers | 95.0%likely range 77.1% to 99.1%, 101 answers |
| Involvement in decisions | 97.7%likely range 95.9% to 98.7%, 127 answers | 94.8%likely range 76.4% to 99.0%, 98 answers |
| Needs met | 97.8%likely range 96.1% to 98.8%, 133 answers | 90.5%likely range 71.2% to 97.4%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.4%likely range 86.8% to 99.5%, 39 patients | 95.4%likely range 89.6% to 98.0%, 108 patients |
| Children at 18 months | 96.5%likely range 88.1% to 99.0%, 57 patients | 92.9%likely range 87.4% to 96.1%, 141 patients |
| Children at 5 years | 89.6%likely range 77.8% to 95.5%, 48 patients | 91.4%likely range 86.0% to 94.8%, 162 patients |
| Women aged 25 to 49 | 76.3%likely range 73.3% to 79.1%, 827 patients | 83.2%likely range 81.7% to 84.7%, 2,481 patients |
| Women aged 50 to 64 | 87.5%likely range 84.6% to 89.9%, 593 patients | 88.9%likely range 87.4% to 90.2%, 1,902 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,745August 2026 | 18,542August 2026 |
| Primary care network | Otley PCN | Otley PCN |
| Phone | 01943 660533 | 01943 858300 |
| Friends and Family Test (its own feedback) | 98.1% good or very good108 answers, June 2026 | 95.8% good or very good707 answers, June 2026 |
| Appointments (one month) | 3,029 in August 2026Same day 32.3%; face to face 55.8% | 7,555 in August 2026Same day 44.1%; face to face 58.2% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent4.9 including trainees and locums1,795 patients per permanent GP | 11.0 qualified permanent14.2 including trainees and locums1,686 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.