Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
West End Medical Centre and Ashton GP Service cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | West End Medical CentreOL7 0LH× | Ashton GP ServiceOL6 7SR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 68.9 to 77.5114 survey answers | 67.8likely range 63.5 to 71.6120 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 80.6%likely range 75.7% to 84.7%, 114 answersClearly higher | 63.3%likely range 58.2% to 68.1%, 120 answers |
| Access (mean of the two below) | 56.9%likely range 46.6% to 65.8% | 78.3%likely range 70.3% to 83.7%Clearly higher |
| Appointments within two weeks of booking | 66.4%likely range 56.1% to 75.3%, 1,380 appointments | 87.4%likely range 74.5% to 94.2%, 672 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 69.2%likely range 59.6% to 77.4%, 2,105 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.2%likely range 41.5% to 53.1%, 107 answers | 42.0%likely range 36.9% to 47.4%, 112 answers |
| Reception and admin team | 88.8%likely range 84.7% to 92.0%, 111 answers | 66.3%likely range 61.2% to 71.0%, 117 answers |
| Having a preferred professional | 35.4%likely range 30.1% to 40.9%, 113 answers | 34.8%likely range 30.1% to 39.9%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 11.5%likely range 6.6% to 19.3%, 35 answers |
| Knowing the next step | 79.3%likely range 74.0% to 83.7%, 101 answers | 60.6%likely range 55.1% to 65.8%, 106 answers |
| Contacting the practice | 67.3%likely range 61.7% to 72.5%, 110 answers | 49.6%likely range 44.4% to 54.8%, 116 answers |
| Wait for an appointment | 67.5%likely range 61.5% to 72.9%, 97 answers | 46.7%likely range 40.9% to 52.6%, 92 answers |
| Being listened to | 87.9%likely range 83.6% to 91.2%, 107 answers | 73.1%likely range 68.1% to 77.7%, 108 answers |
| Care and concern | 87.1%likely range 82.7% to 90.6%, 106 answers | 76.5%likely range 71.7% to 80.8%, 110 answers |
| Confidence and trust | 90.4%likely range 86.4% to 93.4%, 106 answers | 86.7%likely range 82.6% to 90.0%, 108 answers |
| Involvement in decisions | 89.7%likely range 85.5% to 92.8%, 104 answers | 80.2%likely range 75.3% to 84.3%, 100 answers |
| Needs met | 89.1%likely range 84.9% to 92.3%, 106 answers | 75.5%likely range 70.6% to 79.8%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 73.3%likely range 55.6% to 85.8%, 30 patients | 71.9%likely range 61.8% to 80.2%, 89 patients |
| Children at 18 months | 97.1%likely range 85.1% to 99.5%, 34 patients | 68.9%likely range 58.7% to 77.5%, 90 patients |
| Children at 5 years | 67.6%likely range 50.8% to 80.9%, 34 patients | 63.8%likely range 52.0% to 74.1%, 69 patients |
| Women aged 25 to 49 | 61.0%likely range 57.0% to 64.9%, 577 patients | 48.1%likely range 45.1% to 51.1%, 1,055 patients |
| Women aged 50 to 64 | 67.2%likely range 61.6% to 72.4%, 290 patients | 69.4%likely range 63.4% to 74.8%, 245 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,735August 2026 | 5,126August 2026 |
| Primary care network | Ashton PCN | Ashton PCN |
| Phone | 0161 3395488 | 01619 830530 |
| Friends and Family Test (its own feedback) | 96.0% good or very good99 answers, June 2026 | 89.3% good or very good28 answers, June 2026 |
| Appointments (one month) | 1,717 in August 2026Same day 37.5%; face to face 75.4% | 1,245 in August 2026Same day 26.1%; face to face 68.8% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent4.8 including trainees and locums1,419 patients per permanent GP | 0.3 qualified permanent1.1 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.