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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Wenlock Road Surgery and Talbot Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWenlock Road SurgeryNE34 9BP×Talbot Medical CentreNE34 0BX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.6likely range 72.5 to 81.899 survey answers79.6likely range 75.9 to 82.5154 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good73.8%likely range 66.9% to 79.7%, 99 answers85.0%likely range 80.1% to 88.8%, 154 answersClearly higher
Access (mean of the two below)86.2%likely range 80.6% to 88.7%Clearly higher66.7%likely range 62.0% to 70.9%
Appointments within two weeks of booking95.7%likely range 90.1% to 98.2%, 1,676 appointmentsClearly higher70.4%likely range 62.9% to 76.9%, 2,447 appointments
Calls answered by the practiceNot in the grade: no phone data62.9%likely range 57.2% to 68.2%, 6,069 calls
More survey questions (not part of the grade)
Getting through on the phone74.0%likely range 66.7% to 80.2%, 88 answers68.5%likely range 62.6% to 73.9%, 149 answers
Reception and admin team76.7%likely range 69.8% to 82.5%, 93 answers98.2%likely range 95.7% to 99.2%, 153 answers
Having a preferred professional41.7%likely range 34.6% to 49.1%, 96 answers23.2%likely range 18.5% to 28.7%, 153 answers
Seeing your preferred professional27.3%likely range 17.9% to 39.3%, 37 answers40.9%likely range 30.1% to 52.7%, 42 answers
Knowing the next step81.0%likely range 74.4% to 86.1%, 94 answers98.2%likely range 95.7% to 99.3%, 148 answers
Contacting the practice77.6%likely range 70.9% to 83.1%, 97 answers81.8%likely range 76.6% to 86.0%, 152 answers
Wait for an appointment64.4%likely range 56.4% to 71.6%, 83 answers72.5%likely range 66.3% to 77.8%, 135 answers
Being listened to77.0%likely range 70.2% to 82.6%, 95 answers92.7%likely range 88.8% to 95.3%, 152 answers
Care and concern83.4%likely range 77.2% to 88.2%, 96 answers89.5%likely range 85.2% to 92.7%, 154 answers
Confidence and trust94.8%likely range 90.5% to 97.2%, 96 answers95.9%likely range 92.7% to 97.7%, 151 answers
Involvement in decisions91.6%likely range 86.4% to 94.9%, 91 answers91.0%likely range 86.8% to 94.0%, 148 answers
Needs met86.5%likely range 80.6% to 90.8%, 94 answers87.3%likely range 82.7% to 90.8%, 154 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.7%likely range 78.4% to 96.3%, 43 patients93.7%likely range 84.8% to 97.5%, 63 patients
Children at 18 months100.0%likely range 91.8% to 100.0%, 43 patients91.5%likely range 80.1% to 96.6%, 47 patients
Children at 5 years92.2%likely range 81.5% to 96.9%, 51 patients100.0%likely range 94.9% to 100.0%, 71 patients
Women aged 25 to 4974.4%likely range 70.9% to 77.5%, 675 patients70.8%likely range 68.1% to 73.3%, 1,187 patients
Women aged 50 to 6472.1%likely range 66.7% to 76.9%, 294 patients74.8%likely range 71.5% to 77.9%, 711 patients
Facts (NHS England, not part of the grade)
Registered patients4,454August 20267,633August 2026
Primary care networkSouth Tyneside East PCNSouth Tyneside East PCN
Phone0191 45604630191 4553867
Friends and Family Test (its own feedback)97.7% good or very good132 answers, June 202692.7% good or very good151 answers, June 2026
Appointments (one month)2,648 in August 2026Same day 47.4%; face to face 62.0%3,447 in August 2026Same day 33.8%; face to face 64.1%
Antibiotic items per STAR-PU (one year)1.02England 0.74, April 2025 to March 20261.10England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent3.4 including trainees and locums1,903 patients per permanent GP2.8 qualified permanent3.9 including trainees and locums2,688 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences