Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Wellspring Medical Pract.’s Practice Grade is clearly higher than Mallard Medical Practice’s: its likely range lies wholly above.
| Measure | Wellspring Medical Pract.NE12 6HS× | Mallard Medical PracticeNE12 6HS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.6likely range 81.5 to 88.5119 survey answersClearly higher | 73.3likely range 69.6 to 76.6128 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.3%likely range 83.7% to 93.1%, 119 answersClearly higher | 75.8%likely range 71.0% to 80.0%, 128 answers |
| Access (mean of the two below) | 76.9%likely range 73.0% to 80.4%Clearly higher | 67.4%likely range 62.2% to 71.9% |
| Appointments within two weeks of booking | 93.6%likely range 89.6% to 96.1%, 3,425 appointmentsClearly higher | 72.1%likely range 64.5% to 78.5%, 2,373 appointments |
| Calls answered by the practice | 60.1%likely range 53.3% to 66.6%, 4,320 calls | 62.5%likely range 55.4% to 69.1%, 3,943 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.9%likely range 67.7% to 80.9%, 115 answers | 88.7%likely range 84.8% to 91.7%, 121 answers |
| Reception and admin team | 93.8%likely range 89.0% to 96.6%, 115 answers | 86.5%likely range 82.3% to 89.8%, 122 answers |
| Having a preferred professional | 14.4%likely range 9.9% to 20.5%, 119 answers | 36.3%likely range 31.3% to 41.5%, 126 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 39.7%likely range 31.2% to 48.8%, 45 answers |
| Knowing the next step | 92.7%likely range 87.6% to 95.8%, 114 answers | 87.3%likely range 83.3% to 90.5%, 124 answers |
| Contacting the practice | 81.7%likely range 75.2% to 86.9%, 118 answers | 83.3%likely range 79.0% to 86.9%, 128 answers |
| Wait for an appointment | 89.8%likely range 84.0% to 93.7%, 110 answers | 66.0%likely range 60.4% to 71.1%, 113 answers |
| Being listened to | 95.5%likely range 91.1% to 97.8%, 114 answers | 84.3%likely range 80.0% to 87.9%, 123 answers |
| Care and concern | 97.0%likely range 93.1% to 98.7%, 114 answers | 84.2%likely range 79.8% to 87.7%, 123 answers |
| Confidence and trust | 99.1%likely range 96.1% to 99.8%, 112 answers | 89.2%likely range 85.3% to 92.1%, 122 answers |
| Involvement in decisions | 96.1%likely range 91.8% to 98.2%, 110 answers | 86.5%likely range 82.2% to 89.9%, 115 answers |
| Needs met | 96.7%likely range 92.7% to 98.5%, 115 answers | 86.9%likely range 82.9% to 90.2%, 124 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.2%likely range 86.9% to 98.4%, 63 patients | 96.4%likely range 87.7% to 99.0%, 55 patients |
| Children at 18 months | 93.1%likely range 83.6% to 97.3%, 58 patients | 92.9%likely range 83.0% to 97.2%, 56 patients |
| Children at 5 years | 98.2%likely range 90.6% to 99.7%, 56 patients | 91.4%likely range 81.4% to 96.3%, 58 patients |
| Women aged 25 to 49 | 71.1%likely range 68.5% to 73.7%, 1,147 patients | 68.0%likely range 65.1% to 70.7%, 1,040 patients |
| Women aged 50 to 64 | 77.1%likely range 73.6% to 80.3%, 599 patients | 74.0%likely range 69.6% to 77.9%, 430 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,627August 2026 | 5,630August 2026 |
| Primary care network | North Tyneside North West PCN | North Tyneside North West PCN |
| Phone | 0191 2164920 | 0191 2160061 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.1% good or very good186 answers, June 2026 |
| Appointments (one month) | 4,395 in August 2026Same day 62.9%; face to face 45.2% | 2,729 in August 2026Same day 44.7%; face to face 46.6% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent6.8 including trainees and locums1,629 patients per permanent GP | 4.3 qualified permanent4.3 including trainees and locums1,320 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.