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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Wellfield Health Centre and The Kingsway Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWellfield Health CentreOL11 1AD×The Kingsway PracticeOL16 4AT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.9likely range 61.1 to 89.095 survey answers89.9likely range 86.1 to 92.494 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good76.7%likely range 51.4% to 91.1%, 95 answers91.7%likely range 86.8% to 94.9%, 94 answers
Access (mean of the two below)83.8%likely range 80.7% to 86.3%85.6%likely range 79.9% to 89.4%
Appointments within two weeks of booking92.2%likely range 88.2% to 94.9%, 3,902 appointments94.7%likely range 86.9% to 98.0%, 1,082 appointments
Calls answered by the practice75.3%likely range 70.5% to 79.6%, 7,159 calls76.4%likely range 68.1% to 83.2%, 2,488 calls
More survey questions (not part of the grade)
Getting through on the phone63.0%likely range 38.0% to 82.6%, 92 answers79.5%likely range 73.0% to 84.8%, 92 answers
Reception and admin team88.9%likely range 64.3% to 97.3%, 93 answers87.0%likely range 81.4% to 91.1%, 94 answers
Having a preferred professional32.0%likely range 14.3% to 57.1%, 95 answers34.5%likely range 28.0% to 41.6%, 94 answers
Seeing your preferred professional13.0%likely range 1.7% to 56.7%, 33 answers56.4%likely range 43.6% to 68.5%, 31 answers
Knowing the next step78.4%likely range 52.7% to 92.2%, 92 answers78.7%likely range 72.1% to 84.1%, 90 answers
Contacting the practice68.0%likely range 42.8% to 85.8%, 94 answers85.4%likely range 79.6% to 89.8%, 93 answers
Wait for an appointment63.4%likely range 37.6% to 83.3%, 86 answers79.8%likely range 73.2% to 85.2%, 88 answers
Being listened to83.5%likely range 57.9% to 94.9%, 91 answers89.8%likely range 84.6% to 93.4%, 93 answers
Care and concern87.2%likely range 62.4% to 96.5%, 93 answers88.8%likely range 83.3% to 92.6%, 90 answers
Confidence and trust87.5%likely range 62.5% to 96.7%, 91 answers90.3%likely range 85.0% to 93.9%, 90 answers
Involvement in decisions88.1%likely range 62.7% to 97.0%, 89 answers95.5%likely range 91.3% to 97.8%, 87 answers
Needs met86.9%likely range 61.6% to 96.5%, 90 answers93.8%likely range 89.4% to 96.5%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.1%likely range 81.1% to 91.4%, 163 patients86.7%likely range 77.2% to 92.6%, 75 patients
Children at 18 months77.2%likely range 70.6% to 82.7%, 180 patients68.4%likely range 58.6% to 76.7%, 98 patients
Children at 5 years72.1%likely range 65.0% to 78.3%, 172 patients75.0%likely range 64.5% to 83.2%, 80 patients
Women aged 25 to 4964.1%likely range 62.1% to 66.0%, 2,295 patients71.8%likely range 68.8% to 74.5%, 977 patients
Women aged 50 to 6470.2%likely range 67.4% to 72.9%, 1,054 patients77.0%likely range 71.6% to 81.6%, 269 patients
Facts (NHS England, not part of the grade)
Registered patients13,759August 20264,824August 2026
Primary care networkCanalside PCNCanalside PCN
Phone01706 39760001706 261866
Friends and Family Test (its own feedback)89.9% good or very good405 answers, June 202696.3% good or very good107 answers, June 2026
Appointments (one month)5,024 in August 2026Same day 56.8%; face to face 67.1%1,768 in August 2026Same day 32.3%; face to face 84.3%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.7 qualified permanent9.8 including trainees and locums1,795 patients per permanent GP3.3 qualified permanent4.9 including trainees and locums1,444 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences