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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Waterside Medical Practice’s Practice Grade is clearly higher than The Elms Practice’s: its likely range lies wholly above.

A page for this pair

MeasureWaterside Medical PracticePO11 9AP×The Elms PracticePO11 9AP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.4likely range 81.4 to 88.4107 survey answersClearly higher73.7likely range 68.6 to 78.2117 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good87.6%likely range 82.2% to 91.5%, 107 answersClearly higher71.5%likely range 64.4% to 77.7%, 117 answers
Access (mean of the two below)80.2%likely range 76.0% to 83.7%78.8%likely range 74.6% to 82.4%
Appointments within two weeks of booking86.1%likely range 81.2% to 89.9%, 3,766 appointments77.5%likely range 71.3% to 82.7%, 3,121 appointments
Calls answered by the practice74.2%likely range 67.3% to 80.0%, 3,735 calls80.1%likely range 74.2% to 84.9%, 4,449 calls
More survey questions (not part of the grade)
Getting through on the phone64.7%likely range 57.4% to 71.4%, 98 answers71.7%likely range 64.3% to 78.1%, 109 answers
Reception and admin team91.2%likely range 86.3% to 94.5%, 104 answers80.3%likely range 73.7% to 85.5%, 116 answers
Having a preferred professional32.4%likely range 26.2% to 39.3%, 107 answers57.8%likely range 50.4% to 65.0%, 116 answers
Seeing your preferred professional24.8%likely range 15.7% to 36.8%, 36 answers60.7%likely range 50.2% to 70.2%, 60 answers
Knowing the next step86.9%likely range 81.3% to 91.0%, 102 answers91.2%likely range 86.0% to 94.6%, 115 answers
Contacting the practice81.6%likely range 75.4% to 86.5%, 102 answers73.8%likely range 66.8% to 79.7%, 117 answers
Wait for an appointment80.6%likely range 73.8% to 86.0%, 89 answers67.8%likely range 60.2% to 74.5%, 108 answers
Being listened to93.8%likely range 89.4% to 96.5%, 102 answers78.6%likely range 71.7% to 84.2%, 111 answers
Care and concern94.0%likely range 89.6% to 96.6%, 103 answers77.2%likely range 70.2% to 82.9%, 112 answers
Confidence and trust97.6%likely range 94.3% to 99.0%, 104 answers84.6%likely range 78.4% to 89.3%, 113 answers
Involvement in decisions97.1%likely range 93.5% to 98.7%, 101 answers85.2%likely range 78.9% to 89.8%, 110 answers
Needs met95.8%likely range 91.9% to 97.8%, 105 answers84.3%likely range 78.1% to 89.1%, 113 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.1%likely range 84.1% to 98.0%, 51 patients97.5%likely range 87.1% to 99.6%, 40 patients
Children at 18 months86.8%likely range 72.7% to 94.2%, 38 patients91.3%likely range 79.7% to 96.6%, 46 patients
Children at 5 years88.4%likely range 75.5% to 94.9%, 43 patients92.0%likely range 81.2% to 96.8%, 50 patients
Women aged 25 to 4967.3%likely range 64.1% to 70.3%, 886 patients70.4%likely range 67.4% to 73.1%, 975 patients
Women aged 50 to 6477.0%likely range 74.0% to 79.7%, 856 patients75.7%likely range 73.0% to 78.3%, 997 patients
Facts (NHS England, not part of the grade)
Registered patients8,502August 20269,444August 2026
Primary care networkHayling Island & Emsworth PCNHayling Island & Emsworth PCN
Phone023 92462719023 92466216
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)6,450 in August 2026Same day 48.5%; face to face 27.4%4,956 in August 2026Same day 51.1%; face to face 45.4%
Antibiotic items per STAR-PU (one year)0.97England 0.74, April 2025 to March 20260.92England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.4 qualified permanent8.3 including trainees and locums1,144 patients per permanent GP5.1 qualified permanent9.1 including trainees and locums1,864 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences