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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Milton Surgery’s Practice Grade is clearly higher than Waterbeach and Cottenham Surgeries’s: its likely range lies wholly above.

A page for this pair

MeasureWaterbeach and Cottenham SurgeriesCB25 9LQ×Milton SurgeryCB24 6BL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade58.4likely range 52.3 to 64.3108 survey answers75.1likely range 71.7 to 77.9134 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good52.8%likely range 44.3% to 61.1%, 108 answers76.0%likely range 72.9% to 78.8%, 134 answersClearly higher
Access (mean of the two below)71.2%likely range 67.1% to 74.8%73.0%likely range 64.0% to 79.4%
Appointments within two weeks of booking78.8%likely range 73.0% to 83.6%, 3,436 appointments82.5%likely range 73.5% to 88.9%, 1,401 appointments
Calls answered by the practice63.4%likely range 57.8% to 68.8%, 6,076 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone45.2%likely range 36.6% to 54.1%, 100 answers68.2%likely range 64.9% to 71.4%, 132 answers
Reception and admin team82.5%likely range 74.9% to 88.2%, 101 answers91.8%likely range 89.7% to 93.5%, 133 answers
Having a preferred professional20.9%likely range 14.8% to 28.7%, 107 answers34.1%likely range 30.9% to 37.4%, 134 answers
Seeing your preferred professionalNot shown: fewer than 30 answers61.3%likely range 55.4% to 66.8%, 48 answers
Knowing the next step80.3%likely range 72.2% to 86.5%, 97 answers86.9%likely range 84.4% to 89.1%, 132 answers
Contacting the practice49.0%likely range 40.3% to 57.7%, 102 answers72.2%likely range 69.0% to 75.2%, 133 answers
Wait for an appointment48.7%likely range 39.6% to 57.9%, 91 answers84.8%likely range 82.1% to 87.1%, 130 answers
Being listened to84.0%likely range 76.5% to 89.4%, 102 answers91.0%likely range 88.8% to 92.8%, 131 answers
Care and concern77.0%likely range 68.8% to 83.5%, 101 answers86.8%likely range 84.3% to 89.0%, 131 answers
Confidence and trust89.7%likely range 83.1% to 93.9%, 102 answers91.6%likely range 89.5% to 93.3%, 131 answers
Involvement in decisions89.6%likely range 82.7% to 94.0%, 95 answers94.7%likely range 92.8% to 96.1%, 121 answers
Needs met85.5%likely range 78.2% to 90.7%, 101 answers87.0%likely range 84.5% to 89.2%, 130 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.0%likely range 91.5% to 99.0%, 100 patients94.1%likely range 80.9% to 98.4%, 34 patients
Children at 18 months93.7%likely range 88.7% to 96.5%, 158 patients94.4%likely range 81.9% to 98.5%, 36 patients
Children at 5 years89.2%likely range 82.0% to 93.7%, 111 patients90.5%likely range 77.9% to 96.2%, 42 patients
Women aged 25 to 4967.1%likely range 64.9% to 69.2%, 1,849 patients80.5%likely range 77.7% to 83.0%, 847 patients
Women aged 50 to 6477.2%likely range 74.1% to 80.1%, 755 patients86.3%likely range 83.0% to 89.0%, 504 patients
Facts (NHS England, not part of the grade)
Registered patients9,675August 20264,997August 2026
Primary care networkCambridge North Villages PCNCambridge North Villages PCN
Phone01223 86038701223 420511
Friends and Family Test (its own feedback)No results for June 202698.1% good or very good156 answers, June 2026
Appointments (one month)3,768 in August 2026Same day 45.1%; face to face 56.3%1,645 in August 2026Same day 41.0%; face to face 77.3%
Antibiotic items per STAR-PU (one year)0.81England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent4.2 including trainees and locums2,311 patients per permanent GP3.3 qualified permanent4.4 including trainees and locums1,499 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences