Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Ward End Medical Centre and Oakleaf cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Ward End Medical CentreB8 2JN× | OakleafB8 3SW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.0likely range 77.1 to 87.4101 survey answers | 78.0likely range 61.6 to 88.665 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.8%likely range 72.5% to 87.0%, 101 answers | 72.6%likely range 49.3% to 87.8%, 65 answers |
| Access (mean of the two below) | 87.9%likely range 84.0% to 91.0% | 90.3%likely range 88.6% to 90.5% |
| Appointments within two weeks of booking | 99.3%likely range 96.3% to 99.9%, 2,303 appointments | 99.8%likely range 98.1% to 100.0%, 3,607 appointments |
| Calls answered by the practice | 76.4%likely range 69.1% to 82.5%, 3,138 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.1%likely range 48.6% to 67.1%, 96 answers | 42.3%likely range 22.7% to 64.7%, 64 answers |
| Reception and admin team | 81.2%likely range 72.9% to 87.4%, 99 answers | 80.8%likely range 57.7% to 92.9%, 64 answers |
| Having a preferred professional | 42.9%likely range 34.1% to 52.1%, 101 answers | 46.7%likely range 26.3% to 68.4%, 65 answers |
| Seeing your preferred professional | 32.3%likely range 20.7% to 46.6%, 44 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.1%likely range 68.2% to 84.1%, 95 answers | 81.9%likely range 58.0% to 93.7%, 60 answers |
| Contacting the practice | 72.3%likely range 63.2% to 79.9%, 98 answers | 65.5%likely range 42.5% to 83.0%, 65 answers |
| Wait for an appointment | 77.0%likely range 68.0% to 84.1%, 94 answers | 64.0%likely range 39.0% to 83.2%, 54 answers |
| Being listened to | 88.5%likely range 81.1% to 93.2%, 98 answers | 79.8%likely range 56.3% to 92.3%, 63 answers |
| Care and concern | 84.9%likely range 77.0% to 90.4%, 98 answers | 79.9%likely range 56.4% to 92.4%, 63 answers |
| Confidence and trust | 95.8%likely range 90.1% to 98.3%, 95 answers | 96.3%likely range 75.7% to 99.5%, 61 answers |
| Involvement in decisions | 89.5%likely range 82.1% to 94.1%, 93 answers | 87.1%likely range 64.0% to 96.2%, 61 answers |
| Needs met | 93.4%likely range 87.2% to 96.8%, 99 answers | 90.8%likely range 68.2% to 97.8%, 60 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.9%likely range 79.6% to 93.1%, 91 patients | 73.2%likely range 66.8% to 78.8%, 209 patients |
| Children at 18 months | 83.5%likely range 74.6% to 89.7%, 91 patients | 70.1%likely range 63.7% to 75.9%, 211 patients |
| Children at 5 years | 64.8%likely range 53.2% to 74.9%, 71 patients | 55.7%likely range 49.5% to 61.7%, 255 patients |
| Women aged 25 to 49 | 53.1%likely range 50.3% to 55.9%, 1,190 patients | 42.4%likely range 40.4% to 44.5%, 2,290 patients |
| Women aged 50 to 64 | 68.5%likely range 64.3% to 72.5%, 483 patients | 63.0%likely range 58.7% to 67.1%, 511 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,215August 2026 | 12,159August 2026 |
| Primary care network | Washwood Heath PCN | Washwood Heath PCN |
| Phone | 0121 3271049 | 0121 2700015 |
| Friends and Family Test (its own feedback) | 100.0% good or very good38 answers, June 2026 | 75.0% good or very good80 answers, June 2026 |
| Appointments (one month) | 3,425 in August 2026Same day 47.7%; face to face 67.9% | 5,203 in August 2026Same day 68.1%; face to face 76.7% |
| Antibiotic items per STAR-PU (one year) | 1.07England 0.74, April 2025 to March 2026 | 1.03England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent4.2 including trainees and locums3,574 patients per permanent GP | 2.2 qualified permanent10.8 including trainees and locums5,494 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.