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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Violet Lane Medical Practice and Haling Park Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureViolet Lane Medical PracticeCR0 4HN×Haling Park Medical PracticeCR2 6AD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.8likely range 78.9 to 89.4103 survey answers83.4likely range 79.2 to 86.288 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good91.2%likely range 81.6% to 96.0%, 103 answers81.1%likely range 76.3% to 85.1%, 88 answers
Access (mean of the two below)73.0%likely range 67.4% to 77.4%88.5%likely range 80.3% to 90.1%Clearly higher
Appointments within two weeks of booking82.5%likely range 76.9% to 86.9%, 3,319 appointments98.0%likely range 89.8% to 99.6%, 802 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone74.6%likely range 62.3% to 84.0%, 98 answers68.3%likely range 62.7% to 73.3%, 85 answers
Reception and admin team92.4%likely range 83.0% to 96.8%, 101 answers85.3%likely range 80.8% to 88.9%, 85 answers
Having a preferred professional28.0%likely range 18.2% to 40.4%, 100 answers47.7%likely range 42.2% to 53.3%, 89 answers
Seeing your preferred professionalNot shown: fewer than 30 answers51.5%likely range 42.9% to 60.1%, 38 answers
Knowing the next step91.8%likely range 81.6% to 96.6%, 92 answers75.4%likely range 70.1% to 80.0%, 84 answers
Contacting the practice88.2%likely range 77.8% to 94.1%, 101 answers66.4%likely range 61.0% to 71.5%, 89 answers
Wait for an appointment85.0%likely range 72.6% to 92.4%, 83 answers67.1%likely range 60.9% to 72.7%, 71 answers
Being listened to92.8%likely range 83.4% to 97.0%, 100 answers92.4%likely range 88.8% to 94.9%, 87 answers
Care and concern94.6%likely range 85.6% to 98.1%, 98 answers94.5%likely range 91.4% to 96.6%, 87 answers
Confidence and trust91.6%likely range 81.9% to 96.4%, 99 answers97.2%likely range 94.6% to 98.5%, 87 answers
Involvement in decisions93.3%likely range 83.6% to 97.5%, 93 answers97.3%likely range 94.7% to 98.6%, 83 answers
Needs met95.0%likely range 86.4% to 98.3%, 101 answers95.6%likely range 92.7% to 97.4%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.7%likely range 74.0% to 88.9%, 98 patients88.9%likely range 74.7% to 95.6%, 36 patients
Children at 18 months77.4%likely range 68.5% to 84.3%, 106 patients86.8%likely range 72.7% to 94.2%, 38 patients
Children at 5 years76.1%likely range 67.5% to 83.0%, 113 patients83.0%likely range 70.8% to 90.8%, 53 patients
Women aged 25 to 4964.0%likely range 61.8% to 66.1%, 1,965 patients63.1%likely range 59.6% to 66.4%, 766 patients
Women aged 50 to 6475.9%likely range 73.1% to 78.6%, 927 patients68.9%likely range 63.1% to 74.1%, 273 patients
Facts (NHS England, not part of the grade)
Registered patients10,345August 20263,441August 2026
Primary care networkGpnet5 PCNGpnet5 PCN
Phone020 86880333020 86880875
Friends and Family Test (its own feedback)92.5% good or very good307 answers, June 202694.2% good or very good52 answers, June 2026
Appointments (one month)6,140 in August 2026Same day 60.7%; face to face 37.4%1,477 in August 2026Same day 45.1%; face to face 44.4%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.1 qualified permanent7.0 including trainees and locums2,021 patients per permanent GP3.1 qualified permanent3.1 including trainees and locums1,094 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences