Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Undercliffe Surgery and Brookroyd House cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Undercliffe SurgeryWF16 0HH× | Brookroyd HouseWF16 0HH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.6likely range 62.7 to 82.191 survey answers | 85.9likely range 79.3 to 90.0112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 69.4%likely range 53.9% to 81.5%, 91 answers | 86.8%likely range 77.5% to 92.6%, 112 answers |
| Access (mean of the two below) | 83.3%likely range 79.9% to 85.9% | 83.5%likely range 80.1% to 86.3% |
| Appointments within two weeks of booking | 93.6%likely range 88.8% to 96.4%, 2,579 appointments | 87.2%likely range 83.2% to 90.4%, 5,020 appointments |
| Calls answered by the practice | 72.9%likely range 68.0% to 77.3%, 7,367 calls | 79.6%likely range 74.1% to 84.2%, 5,120 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.6%likely range 28.3% to 58.1%, 88 answers | 51.6%likely range 40.6% to 62.5%, 109 answers |
| Reception and admin team | 74.9%likely range 59.6% to 85.8%, 90 answers | 89.6%likely range 80.8% to 94.6%, 111 answers |
| Having a preferred professional | 43.0%likely range 28.8% to 58.5%, 89 answers | 47.0%likely range 36.2% to 58.1%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 58.6%likely range 43.0% to 72.7%, 57 answers |
| Knowing the next step | 67.5%likely range 51.4% to 80.4%, 84 answers | 93.3%likely range 85.2% to 97.1%, 108 answers |
| Contacting the practice | 55.3%likely range 39.9% to 69.7%, 89 answers | 74.8%likely range 64.0% to 83.2%, 110 answers |
| Wait for an appointment | 64.6%likely range 48.0% to 78.3%, 80 answers | 80.7%likely range 70.1% to 88.2%, 103 answers |
| Being listened to | 83.8%likely range 69.4% to 92.2%, 90 answers | 94.8%likely range 87.4% to 98.0%, 110 answers |
| Care and concern | 80.9%likely range 66.1% to 90.2%, 89 answers | 94.9%likely range 87.4% to 98.0%, 109 answers |
| Confidence and trust | 84.3%likely range 69.9% to 92.5%, 89 answers | 96.3%likely range 89.4% to 98.8%, 109 answers |
| Involvement in decisions | 84.3%likely range 69.5% to 92.7%, 85 answers | 96.6%likely range 89.7% to 98.9%, 109 answers |
| Needs met | 77.0%likely range 61.8% to 87.4%, 90 answers | 95.9%likely range 88.8% to 98.6%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 83.6% to 94.8%, 107 patients | 94.4%likely range 87.5% to 97.6%, 89 patients |
| Children at 18 months | 91.5%likely range 84.1% to 95.6%, 94 patients | 91.1%likely range 82.8% to 95.6%, 79 patients |
| Children at 5 years | 91.2%likely range 84.9% to 95.0%, 125 patients | 92.6%likely range 84.8% to 96.6%, 81 patients |
| Women aged 25 to 49 | 65.5%likely range 63.3% to 67.7%, 1,772 patients | 72.9%likely range 70.5% to 75.2%, 1,396 patients |
| Women aged 50 to 64 | 71.0%likely range 68.0% to 73.8%, 910 patients | 78.1%likely range 75.3% to 80.6%, 907 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,567August 2026 | 9,267August 2026 |
| Primary care network | Spen Health & Wellbeing PCN | Spen Health & Wellbeing PCN |
| Phone | 01924 403406 | 01924 403061 |
| Friends and Family Test (its own feedback) | 86.1% good or very good287 answers, June 2026 | 99.3% good or very good144 answers, June 2026 |
| Appointments (one month) | 4,565 in August 2026Same day 40.2%; face to face 79.5% | 5,636 in August 2026Same day 47.3%; face to face 60.0% |
| Antibiotic items per STAR-PU (one year) | 1.26England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.9 qualified permanent8.0 including trainees and locums1,793 patients per permanent GP | 3.1 qualified permanent5.0 including trainees and locums2,987 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.