Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Townside Surgery and Knowsley Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Townside SurgeryBL9 0SN× | Knowsley Medical CentreBL9 0ST× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.2likely range 70.3 to 81.095 survey answers | 78.3likely range 72.4 to 82.7101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.7%likely range 63.7% to 78.4%, 95 answers | 78.7%likely range 71.7% to 84.3%, 101 answers |
| Access (mean of the two below) | 86.4%likely range 81.2% to 89.9% | 77.3%likely range 66.3% to 83.7% |
| Appointments within two weeks of booking | 91.1%likely range 84.8% to 94.9%, 1,927 appointments | 86.8%likely range 75.8% to 93.2%, 894 appointments |
| Calls answered by the practice | 81.5%likely range 73.4% to 87.6%, 2,355 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.9%likely range 61.7% to 77.0%, 90 answers | 59.3%likely range 51.3% to 66.8%, 96 answers |
| Reception and admin team | 83.3%likely range 76.2% to 88.6%, 93 answers | 80.3%likely range 73.3% to 85.9%, 97 answers |
| Having a preferred professional | 37.9%likely range 30.2% to 46.1%, 93 answers | 34.2%likely range 27.2% to 42.0%, 98 answers |
| Seeing your preferred professional | 40.8%likely range 29.2% to 53.5%, 41 answers | 30.3%likely range 19.4% to 43.9%, 34 answers |
| Knowing the next step | 86.6%likely range 79.9% to 91.3%, 92 answers | 66.2%likely range 58.4% to 73.2%, 98 answers |
| Contacting the practice | 81.2%likely range 73.9% to 86.8%, 94 answers | 66.4%likely range 58.7% to 73.4%, 99 answers |
| Wait for an appointment | 56.1%likely range 47.5% to 64.4%, 87 answers | 52.1%likely range 43.5% to 60.5%, 82 answers |
| Being listened to | 89.3%likely range 83.0% to 93.5%, 91 answers | 79.3%likely range 72.3% to 85.0%, 98 answers |
| Care and concern | 84.0%likely range 76.9% to 89.2%, 92 answers | 81.5%likely range 74.7% to 86.9%, 99 answers |
| Confidence and trust | 90.5%likely range 84.4% to 94.3%, 92 answers | 95.8%likely range 91.2% to 98.0%, 94 answers |
| Involvement in decisions | 84.4%likely range 77.2% to 89.7%, 86 answers | 91.3%likely range 85.5% to 95.0%, 89 answers |
| Needs met | 93.2%likely range 87.7% to 96.4%, 92 answers | 88.8%likely range 82.8% to 92.9%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 69.8%likely range 54.9% to 81.4%, 43 patients | 87.3%likely range 76.9% to 93.4%, 63 patients |
| Children at 18 months | 88.6%likely range 74.0% to 95.5%, 35 patients | 80.3%likely range 69.2% to 88.1%, 66 patients |
| Children at 5 years | 82.9%likely range 67.3% to 91.9%, 35 patients | 50.0%likely range 37.3% to 62.7%, 56 patients |
| Women aged 25 to 49 | 65.3%likely range 61.7% to 68.7%, 711 patients | 53.5%likely range 49.9% to 57.1%, 742 patients |
| Women aged 50 to 64 | 73.8%likely range 69.3% to 77.9%, 405 patients | 71.3%likely range 66.1% to 76.0%, 324 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,443August 2026 | 4,435August 2026 |
| Primary care network | Bury PCN | Bury PCN |
| Phone | 0161 7621600 | 0161 7641217 |
| Friends and Family Test (its own feedback) | 95.1% good or very good41 answers, June 2026 | 93.5% good or very good107 answers, June 2026 |
| Appointments (one month) | 1,990 in August 2026Same day 43.6%; face to face 51.0% | 1,818 in August 2026Same day 39.9%; face to face 57.8% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.60England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.5 qualified permanent2.5 including trainees and locums1,811 patients per permanent GP | 2.4 qualified permanent2.4 including trainees and locums1,849 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.