Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Tonbridge Medical Group and Warders Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Tonbridge Medical GroupTN9 1EP× | Warders Medical CentreTN9 1LA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.7likely range 67.8 to 87.7105 survey answers | 79.1likely range 57.7 to 88.277 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.8%likely range 64.5% to 92.7%, 105 answers | 82.1%likely range 51.7% to 95.1%, 77 answers |
| Access (mean of the two below) | 75.6%likely range 71.8% to 78.9% | 71.8%likely range 67.6% to 75.4% |
| Appointments within two weeks of booking | 80.5%likely range 74.4% to 85.4%, 3,047 appointments | 75.4%likely range 68.9% to 80.9%, 2,968 appointments |
| Calls answered by the practice | 70.7%likely range 66.0% to 74.9%, 8,359 calls | 68.1%likely range 62.9% to 72.9%, 6,944 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.5%likely range 49.1% to 83.0%, 102 answers | 57.5%likely range 29.0% to 81.8%, 72 answers |
| Reception and admin team | 97.4%likely range 82.5% to 99.7%, 99 answers | 79.3%likely range 48.6% to 94.0%, 75 answers |
| Having a preferred professional | 34.6%likely range 19.5% to 53.6%, 105 answers | 57.2%likely range 29.5% to 81.0%, 77 answers |
| Seeing your preferred professional | 53.1%likely range 24.5% to 79.8%, 36 answers | 77.0%likely range 37.6% to 94.9%, 44 answers |
| Knowing the next step | 88.0%likely range 69.8% to 95.9%, 97 answers | 86.4%likely range 55.6% to 97.0%, 74 answers |
| Contacting the practice | 78.1%likely range 59.2% to 89.8%, 103 answers | 71.8%likely range 41.8% to 90.0%, 77 answers |
| Wait for an appointment | 67.5%likely range 47.3% to 82.8%, 93 answers | 77.6%likely range 44.8% to 93.6%, 66 answers |
| Being listened to | 88.9%likely range 71.4% to 96.3%, 102 answers | 92.8%likely range 62.3% to 99.0%, 72 answers |
| Care and concern | 85.8%likely range 67.7% to 94.6%, 102 answers | 92.3%likely range 62.0% to 98.9%, 73 answers |
| Confidence and trust | 93.3%likely range 77.0% to 98.3%, 101 answers | 96.0%likely range 66.6% to 99.7%, 73 answers |
| Involvement in decisions | 89.9%likely range 71.7% to 96.9%, 94 answers | 95.1%likely range 64.0% to 99.5%, 68 answers |
| Needs met | 84.3%likely range 65.7% to 93.8%, 99 answers | 96.8%likely range 67.3% to 99.8%, 72 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 85.6% to 94.1%, 183 patients | 93.6%likely range 87.9% to 96.7%, 125 patients |
| Children at 18 months | 88.0%likely range 82.2% to 92.1%, 167 patients | 89.4%likely range 83.2% to 93.4%, 141 patients |
| Children at 5 years | 86.7%likely range 81.3% to 90.8%, 196 patients | 87.2%likely range 80.9% to 91.7%, 149 patients |
| Women aged 25 to 49 | 69.4%likely range 67.8% to 71.0%, 3,320 patients | 68.8%likely range 67.0% to 70.5%, 2,806 patients |
| Women aged 50 to 64 | 77.9%likely range 75.7% to 79.9%, 1,507 patients | 77.2%likely range 75.2% to 79.1%, 1,852 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,040August 2026 | 18,481August 2026 |
| Primary care network | Tonbridge PCN | Tonbridge PCN |
| Phone | 01732 352907 | 01732 770088 |
| Friends and Family Test (its own feedback) | 99.0% good or very good99 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,877 in August 2026Same day 44.2%; face to face 79.4% | 7,135 in August 2026Same day 32.6%; face to face 66.1% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent9.1 including trainees and locums3,611 patients per permanent GP | 9.3 qualified permanent10.8 including trainees and locums1,981 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.