Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Tollgate Medical Centre and Royal Docks Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Tollgate Medical CentreE6 5JS× | Royal Docks Medical PracticeE6 5NA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.6likely range 53.0 to 82.693 survey answers | 85.0likely range 76.5 to 90.3112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.4%likely range 44.4% to 86.5%, 93 answers | 84.4%likely range 72.4% to 91.8%, 112 answers |
| Access (mean of the two below) | 73.1%likely range 68.9% to 76.7% | 86.3%likely range 82.0% to 89.6%Clearly higher |
| Appointments within two weeks of booking | 76.7%likely range 71.6% to 81.1%, 4,579 appointments | 95.6%likely range 91.5% to 97.8%, 2,707 appointmentsClearly higher |
| Calls answered by the practice | 69.4%likely range 62.8% to 75.2%, 4,332 calls | 76.9%likely range 69.4% to 83.1%, 2,996 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.0%likely range 25.3% to 71.5%, 87 answers | 75.3%likely range 61.6% to 85.3%, 102 answers |
| Reception and admin team | 75.1%likely range 49.4% to 90.3%, 89 answers | 87.8%likely range 76.2% to 94.2%, 109 answers |
| Having a preferred professional | 39.2%likely range 19.3% to 63.5%, 92 answers | 40.7%likely range 28.5% to 54.1%, 111 answers |
| Seeing your preferred professional | 58.3%likely range 23.7% to 86.3%, 37 answers | 59.6%likely range 39.4% to 76.9%, 49 answers |
| Knowing the next step | 87.2%likely range 62.1% to 96.6%, 88 answers | 90.9%likely range 79.8% to 96.2%, 106 answers |
| Contacting the practice | 64.3%likely range 39.4% to 83.3%, 91 answers | 82.2%likely range 69.7% to 90.3%, 109 answers |
| Wait for an appointment | 55.8%likely range 31.4% to 77.7%, 85 answers | 64.5%likely range 49.6% to 77.0%, 92 answers |
| Being listened to | 83.0%likely range 57.6% to 94.6%, 89 answers | 93.3%likely range 83.0% to 97.6%, 107 answers |
| Care and concern | 84.3%likely range 59.0% to 95.3%, 89 answers | 95.8%likely range 86.4% to 98.8%, 107 answers |
| Confidence and trust | 84.1%likely range 58.6% to 95.2%, 88 answers | 95.6%likely range 86.0% to 98.7%, 105 answers |
| Involvement in decisions | 88.8%likely range 63.8% to 97.3%, 87 answers | 95.5%likely range 85.4% to 98.7%, 100 answers |
| Needs met | 80.2%likely range 53.8% to 93.4%, 84 answers | 93.8%likely range 83.4% to 97.9%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.6%likely range 71.2% to 82.9%, 192 patients | 82.4%likely range 74.8% to 88.1%, 125 patients |
| Children at 18 months | 73.0%likely range 65.9% to 79.0%, 174 patients | 68.7%likely range 60.3% to 76.0%, 131 patients |
| Children at 5 years | 59.7%likely range 52.3% to 66.6%, 176 patients | 66.4%likely range 58.0% to 73.9%, 131 patients |
| Women aged 25 to 49 | 58.9%likely range 57.4% to 60.5%, 3,880 patients | 53.8%likely range 52.0% to 55.6%, 2,936 patients |
| Women aged 50 to 64 | 76.2%likely range 73.9% to 78.3%, 1,452 patients | 74.3%likely range 70.9% to 77.4%, 688 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,504August 2026 | 11,925August 2026 |
| Primary care network | Docklands PCN | Docklands PCN |
| Phone | 020 74739399 | 020 75114466 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good17 answers, June 2026 |
| Appointments (one month) | 6,808 in August 2026Same day 33.3%; face to face 44.3% | 4,041 in August 2026Same day 22.7%; face to face 45.6% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.4 qualified permanent12.2 including trainees and locums1,863 patients per permanent GP | 7.4 qualified permanent9.3 including trainees and locums1,604 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.