Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Thorpewood Medical Group and East Norwich Medical Partnership cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Thorpewood Medical GroupNR7 9QL× | East Norwich Medical PartnershipNR7 0AJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.6likely range 60.4 to 76.9105 survey answers | 66.1likely range 54.0 to 74.9103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.7%likely range 58.6% to 81.9%, 105 answers | 72.1%likely range 54.8% to 84.6%, 103 answers |
| Access (mean of the two below) | 64.6%likely range 60.2% to 68.8%Clearly higher | 52.0%likely range 48.3% to 55.6% |
| Appointments within two weeks of booking | 57.1%likely range 50.3% to 63.6%, 3,168 appointments | 64.3%likely range 57.9% to 70.3%, 3,445 appointments |
| Calls answered by the practice | 72.1%likely range 66.3% to 77.3%, 5,308 callsClearly higher | 39.6%likely range 35.8% to 43.5%, 12,879 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 38.5%likely range 26.6% to 52.0%, 101 answers | 32.3%likely range 18.4% to 50.2%, 97 answers |
| Reception and admin team | 83.7%likely range 71.7% to 91.2%, 104 answers | 77.9%likely range 60.6% to 89.0%, 99 answers |
| Having a preferred professional | 31.9%likely range 21.0% to 45.1%, 104 answers | 18.2%likely range 8.5% to 34.7%, 103 answers |
| Seeing your preferred professional | 27.7%likely range 11.8% to 52.3%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.8%likely range 71.6% to 91.4%, 101 answers | 73.5%likely range 55.6% to 86.0%, 96 answers |
| Contacting the practice | 68.7%likely range 55.5% to 79.4%, 104 answers | 67.2%likely range 49.6% to 80.9%, 101 answers |
| Wait for an appointment | 61.4%likely range 47.2% to 73.8%, 92 answers | 58.1%likely range 39.6% to 74.6%, 87 answers |
| Being listened to | 90.1%likely range 79.0% to 95.6%, 100 answers | 84.5%likely range 68.1% to 93.3%, 100 answers |
| Care and concern | 88.8%likely range 77.6% to 94.8%, 102 answers | 83.4%likely range 66.8% to 92.6%, 100 answers |
| Confidence and trust | 91.2%likely range 80.5% to 96.3%, 101 answers | 87.6%likely range 71.7% to 95.1%, 100 answers |
| Involvement in decisions | 94.0%likely range 83.7% to 98.0%, 95 answers | 86.0%likely range 69.1% to 94.4%, 93 answers |
| Needs met | 89.8%likely range 78.9% to 95.4%, 102 answers | 90.5%likely range 74.9% to 96.8%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.9%likely range 87.4% to 97.2%, 99 patients | 92.9%likely range 85.4% to 96.7%, 85 patients |
| Children at 18 months | 87.3%likely range 79.8% to 92.3%, 110 patients | 90.9%likely range 83.1% to 95.3%, 88 patients |
| Children at 5 years | 89.6%likely range 83.0% to 93.8%, 125 patients | 95.2%likely range 89.8% to 97.8%, 124 patients |
| Women aged 25 to 49 | 77.1%likely range 75.2% to 78.9%, 1,994 patients | 77.2%likely range 75.4% to 79.0%, 2,034 patients |
| Women aged 50 to 64 | 81.9%likely range 79.5% to 84.1%, 1,111 patients | 79.5%likely range 77.2% to 81.6%, 1,264 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,437August 2026 | 13,870August 2026 |
| Primary care network | Norwich East PCN | Norwich East PCN |
| Phone | 01603 701833 | 01603 778277 |
| Friends and Family Test (its own feedback) | 93.7% good or very good509 answers, June 2026 | 93.2% good or very good296 answers, June 2026 |
| Appointments (one month) | 5,502 in August 2026Same day 28.2%; face to face 61.0% | 6,572 in August 2026Same day 26.0%; face to face 84.0% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent4.3 including trainees and locums2,897 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums9,632 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.