Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Westway Surgery and The Medical Centre, Dr Kukar cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Westway SurgeryW12 0PT× | The Medical Centre, Dr KukarW12 0NF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.2likely range 63.4 to 74.0102 survey answers | 56.3likely range 47.8 to 64.183 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 69.6%likely range 62.9% to 75.6%, 102 answers | 59.2%likely range 48.5% to 69.0%, 83 answers |
| Access (mean of the two below) | 68.0%likely range 56.8% to 76.2% | 49.3%likely range 35.7% to 61.7% |
| Appointments within two weeks of booking | 77.5%likely range 66.3% to 85.7%, 1,056 appointments | 58.8%likely range 45.2% to 71.2%, 789 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.6%likely range 62.6% to 75.8%, 96 answers | 40.7%likely range 30.7% to 51.7%, 79 answers |
| Reception and admin team | 80.6%likely range 74.3% to 85.6%, 97 answers | 72.1%likely range 61.7% to 80.7%, 81 answers |
| Having a preferred professional | 43.6%likely range 36.7% to 50.7%, 98 answers | 36.7%likely range 27.2% to 47.3%, 83 answers |
| Seeing your preferred professional | 72.6%likely range 61.4% to 81.6%, 39 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.7%likely range 83.2% to 92.5%, 94 answers | 74.0%likely range 63.0% to 82.6%, 73 answers |
| Contacting the practice | 77.0%likely range 70.5% to 82.4%, 98 answers | 56.5%likely range 45.7% to 66.7%, 80 answers |
| Wait for an appointment | 53.6%likely range 46.2% to 60.9%, 91 answers | 39.7%likely range 29.2% to 51.2%, 71 answers |
| Being listened to | 94.5%likely range 90.1% to 97.0%, 94 answers | 83.2%likely range 73.4% to 89.9%, 77 answers |
| Care and concern | 91.3%likely range 86.4% to 94.6%, 95 answers | 85.1%likely range 75.5% to 91.3%, 76 answers |
| Confidence and trust | 91.8%likely range 86.8% to 95.0%, 93 answers | 89.1%likely range 80.1% to 94.3%, 75 answers |
| Involvement in decisions | 91.5%likely range 86.3% to 94.9%, 87 answers | 91.6%likely range 82.8% to 96.1%, 70 answers |
| Needs met | 94.4%likely range 90.0% to 96.9%, 93 answers | 94.0%likely range 85.9% to 97.6%, 70 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 64.1%likely range 48.4% to 77.3%, 39 patients | 76.9%likely range 49.7% to 91.8%, 13 patients |
| Children at 18 months | 73.0%likely range 57.0% to 84.6%, 37 patients | 50.0%likely range 31.4% to 68.6%, 24 patients |
| Children at 5 years | 49.1%likely range 36.4% to 61.9%, 55 patients | 41.4%likely range 25.5% to 59.3%, 29 patients |
| Women aged 25 to 49 | 43.0%likely range 40.1% to 46.0%, 1,085 patients | 29.9%likely range 27.4% to 32.6%, 1,182 patients |
| Women aged 50 to 64 | 69.0%likely range 64.1% to 73.5%, 374 patients | 60.8%likely range 56.0% to 65.5%, 406 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,068August 2026 | 5,984August 2026 |
| Primary care network | North Hammersmith & Fulham PCN | North Hammersmith & Fulham PCN |
| Phone | 020 87433704 | 020 87407407 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,626 in August 2026Same day 24.4%; face to face 84.4% | 1,710 in August 2026Same day 35.2%; face to face 50.7% |
| Antibiotic items per STAR-PU (one year) | 0.49England 0.74, April 2025 to March 2026 | 0.27England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums3,801 patients per permanent GP | 2.7 qualified permanent2.7 including trainees and locums2,205 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.