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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Westgate Practice and The Langton Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Westgate PracticeWS13 6JL×The Langton Medical GroupWS13 7FA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.4likely range 46.7 to 89.1112 survey answers70.0likely range 55.7 to 80.3107 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.3%likely range 32.8% to 93.3%, 112 answers69.8%likely range 49.6% to 84.4%, 107 answers
Access (mean of the two below)79.0%likely range 75.1% to 82.0%Clearly higher70.2%likely range 64.4% to 74.9%
Appointments within two weeks of booking88.5%likely range 84.6% to 91.5%, 5,136 appointmentsClearly higher79.7%likely range 73.9% to 84.4%, 3,398 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone42.6%likely range 13.1% to 78.5%, 104 answers46.0%likely range 27.3% to 66.0%, 98 answers
Reception and admin team79.7%likely range 37.3% to 96.3%, 103 answers71.8%likely range 51.2% to 86.0%, 103 answers
Having a preferred professional18.3%likely range 3.3% to 59.4%, 113 answers22.1%likely range 10.0% to 42.0%, 107 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step80.7%likely range 38.8% to 96.5%, 107 answers75.7%likely range 54.6% to 89.0%, 97 answers
Contacting the practice68.4%likely range 29.8% to 91.7%, 111 answers58.8%likely range 38.7% to 76.4%, 102 answers
Wait for an appointment69.9%likely range 28.9% to 93.0%, 97 answers71.5%likely range 50.0% to 86.2%, 95 answers
Being listened to93.4%likely range 49.7% to 99.5%, 104 answers87.0%likely range 67.6% to 95.6%, 101 answers
Care and concern87.3%likely range 44.3% to 98.3%, 106 answers85.8%likely range 66.1% to 94.9%, 101 answers
Confidence and trust92.4%likely range 49.2% to 99.4%, 106 answers95.8%likely range 78.8% to 99.3%, 101 answers
Involvement in decisions94.6%likely range 50.7% to 99.7%, 103 answers89.4%likely range 69.9% to 96.9%, 96 answers
Needs met85.9%likely range 43.3% to 98.0%, 107 answers93.4%likely range 75.5% to 98.5%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.5%likely range 88.9% to 95.0%, 292 patients88.8%likely range 81.0% to 93.6%, 98 patients
Children at 18 months92.8%likely range 89.4% to 95.2%, 307 patients91.7%likely range 84.4% to 95.7%, 96 patients
Children at 5 years90.8%likely range 87.2% to 93.5%, 327 patients89.4%likely range 83.3% to 93.5%, 142 patients
Women aged 25 to 4975.0%likely range 73.8% to 76.2%, 4,689 patients76.6%likely range 74.7% to 78.3%, 2,030 patients
Women aged 50 to 6478.7%likely range 77.1% to 80.1%, 2,853 patients77.1%likely range 74.7% to 79.3%, 1,335 patients
Facts (NHS England, not part of the grade)
Registered patients31,130August 202613,704August 2026
Primary care networkLichfield PCNLichfield PCN
Phone01543 41663301543 440819
Friends and Family Test (its own feedback)91.7% good or very good108 answers, June 202695.3% good or very good506 answers, June 2026
Appointments (one month)11,551 in August 2026Same day 33.3%; face to face 58.3%4,660 in August 2026Same day 29.4%; face to face 72.7%
Antibiotic items per STAR-PU (one year)0.69England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)17.1 qualified permanent20.8 including trainees and locums1,817 patients per permanent GP4.2 qualified permanent6.5 including trainees and locums3,237 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences