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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Village Surgery and Limes Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Village SurgeryDE55 2FY×Limes Medical CentreDE55 7DW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.7likely range 68.9 to 82.4105 survey answers73.0likely range 66.6 to 78.3132 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.8%likely range 67.7% to 86.8%, 105 answers73.0%likely range 64.0% to 80.4%, 132 answers
Access (mean of the two below)71.7%likely range 67.8% to 75.4%72.8%likely range 69.0% to 76.2%
Appointments within two weeks of booking54.6%likely range 47.9% to 61.2%, 3,233 appointments70.2%likely range 64.1% to 75.7%, 3,604 appointmentsClearly higher
Calls answered by the practice88.8%likely range 84.6% to 92.0%, 5,941 callsClearly higher75.4%likely range 70.8% to 79.4%, 8,031 calls
More survey questions (not part of the grade)
Getting through on the phone69.3%likely range 57.2% to 79.2%, 100 answers42.8%likely range 33.8% to 52.4%, 126 answers
Reception and admin team85.2%likely range 74.7% to 91.8%, 102 answers88.2%likely range 80.6% to 93.0%, 127 answers
Having a preferred professional24.9%likely range 16.1% to 36.4%, 104 answers25.9%likely range 18.6% to 34.8%, 132 answers
Seeing your preferred professional49.0%likely range 29.0% to 69.4%, 32 answers19.5%likely range 9.4% to 35.9%, 41 answers
Knowing the next step89.7%likely range 80.0% to 95.0%, 100 answers72.7%likely range 63.5% to 80.3%, 126 answers
Contacting the practice80.5%likely range 69.5% to 88.2%, 104 answers64.3%likely range 54.9% to 72.7%, 129 answers
Wait for an appointment70.5%likely range 58.2% to 80.5%, 95 answers53.0%likely range 43.0% to 62.8%, 114 answers
Being listened to86.0%likely range 75.7% to 92.4%, 103 answers85.3%likely range 77.3% to 90.8%, 127 answers
Care and concern83.1%likely range 72.4% to 90.2%, 103 answers85.9%likely range 78.0% to 91.3%, 126 answers
Confidence and trust90.7%likely range 81.2% to 95.7%, 101 answers92.1%likely range 85.2% to 95.9%, 125 answers
Involvement in decisions93.0%likely range 83.8% to 97.1%, 97 answers94.7%likely range 88.5% to 97.6%, 123 answers
Needs met95.4%likely range 87.4% to 98.4%, 102 answers95.1%likely range 89.1% to 97.9%, 125 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.9%likely range 85.3% to 96.7%, 84 patients96.4%likely range 90.0% to 98.8%, 84 patients
Children at 18 months88.0%likely range 78.7% to 93.6%, 75 patients90.9%likely range 82.4% to 95.5%, 77 patients
Children at 5 years87.1%likely range 78.3% to 92.6%, 85 patients93.9%likely range 87.3% to 97.2%, 98 patients
Women aged 25 to 4972.2%likely range 69.9% to 74.4%, 1,496 patients76.5%likely range 74.3% to 78.6%, 1,525 patients
Women aged 50 to 6474.5%likely range 71.5% to 77.3%, 864 patients77.7%likely range 75.2% to 80.1%, 1,092 patients
Facts (NHS England, not part of the grade)
Registered patients9,620August 202610,425August 2026
Primary care networkSouth Hardwick PCNSouth Hardwick PCN
Phone01773 81146901773 833133
Friends and Family Test (its own feedback)85.8% good or very good197 answers, June 202690.6% good or very good170 answers, June 2026
Appointments (one month)3,538 in August 2026Same day 29.9%; face to face 78.8%4,590 in August 2026Same day 32.4%; face to face 65.3%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.85England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent5.0 including trainees and locums1,924 patients per permanent GP6.1 qualified permanent9.5 including trainees and locums1,707 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences