Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Sutton Manor Surgery and The Bridge Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Sutton Manor SurgeryHU7 4PT× | The Bridge Group PracticeHU6 9BX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.7likely range 81.0 to 90.4110 survey answers | 81.2likely range 72.3 to 86.982 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.7%likely range 78.8% to 91.9%, 110 answers | 82.0%likely range 69.4% to 90.1%, 82 answers |
| Access (mean of the two below) | 86.4%likely range 83.1% to 88.8%Clearly higher | 79.1%likely range 75.4% to 82.3% |
| Appointments within two weeks of booking | 99.3%likely range 95.1% to 99.9%, 1,508 appointmentsClearly higher | 86.4%likely range 80.9% to 90.6%, 2,940 appointments |
| Calls answered by the practice | 73.4%likely range 68.1% to 78.1%, 6,194 calls | 71.7%likely range 66.5% to 76.5%, 6,497 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.4%likely range 57.5% to 75.9%, 101 answers | 48.8%likely range 35.8% to 62.0%, 83 answers |
| Reception and admin team | 89.0%likely range 81.3% to 93.8%, 104 answers | 87.8%likely range 76.2% to 94.2%, 82 answers |
| Having a preferred professional | 24.2%likely range 17.0% to 33.2%, 110 answers | 39.6%likely range 27.4% to 53.2%, 82 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.4%likely range 78.2% to 91.8%, 104 answers | 77.8%likely range 63.9% to 87.4%, 74 answers |
| Contacting the practice | 87.5%likely range 79.6% to 92.6%, 107 answers | 74.9%likely range 61.6% to 84.7%, 82 answers |
| Wait for an appointment | 71.0%likely range 61.1% to 79.3%, 97 answers | 75.6%likely range 61.2% to 86.0%, 70 answers |
| Being listened to | 95.5%likely range 89.5% to 98.2%, 105 answers | 86.4%likely range 74.3% to 93.3%, 80 answers |
| Care and concern | 93.1%likely range 86.3% to 96.6%, 104 answers | 88.0%likely range 76.2% to 94.4%, 80 answers |
| Confidence and trust | 97.3%likely range 91.9% to 99.1%, 104 answers | 91.7%likely range 80.6% to 96.7%, 78 answers |
| Involvement in decisions | 96.2%likely range 90.3% to 98.6%, 101 answers | 83.0%likely range 69.9% to 91.2%, 75 answers |
| Needs met | 93.9%likely range 87.4% to 97.2%, 105 answers | 91.8%likely range 80.8% to 96.7%, 79 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.4%likely range 90.9% to 99.3%, 76 patients | 93.9%likely range 86.5% to 97.4%, 82 patients |
| Children at 18 months | 96.0%likely range 88.9% to 98.6%, 75 patients | 73.4%likely range 62.8% to 81.9%, 79 patients |
| Children at 5 years | 96.3%likely range 89.8% to 98.7%, 82 patients | 84.7%likely range 76.3% to 90.5%, 98 patients |
| Women aged 25 to 49 | 82.2%likely range 80.1% to 84.2%, 1,317 patients | 65.5%likely range 63.1% to 67.9%, 1,471 patients |
| Women aged 50 to 64 | 79.5%likely range 76.7% to 82.0%, 886 patients | 66.4%likely range 62.9% to 69.7%, 729 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,550August 2026 | 8,956August 2026 |
| Primary care network | Venn PCN | Venn PCN |
| Phone | 01482 826457 | 01482 857190 |
| Friends and Family Test (its own feedback) | 98.8% good or very good170 answers, June 2026 | 95.5% good or very good289 answers, June 2026 |
| Appointments (one month) | 5,721 in August 2026Same day 43.8%; face to face 75.9% | 5,623 in August 2026Same day 53.8%; face to face 58.3% |
| Antibiotic items per STAR-PU (one year) | 1.03England 0.74, April 2025 to March 2026 | 1.05England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent6.8 including trainees and locums1,848 patients per permanent GP | 2.9 qualified permanent3.8 including trainees and locums3,095 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.