Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The St.clements Surgery and Saltley and Fernbank Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The St.clements SurgeryB7 5PR× | Saltley and Fernbank Medical PracticeB8 1RZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.6likely range 66.3 to 77.890 survey answers | 69.2likely range 56.9 to 79.778 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 73.7%likely range 64.9% to 81.0%, 90 answers | 61.4%likely range 43.9% to 76.4%, 78 answers |
| Access (mean of the two below) | 69.8%likely range 66.6% to 72.5% | 87.2%likely range 84.1% to 88.8%Clearly higher |
| Appointments within two weeks of booking | 99.7%likely range 96.1% to 100.0%, 1,710 appointments | 96.7%likely range 93.6% to 98.3%, 3,588 appointments |
| Calls answered by the practice | 39.7%likely range 34.5% to 45.2%, 6,664 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.8%likely range 50.4% to 68.5%, 88 answers | 42.4%likely range 26.2% to 60.4%, 72 answers |
| Reception and admin team | 81.3%likely range 72.8% to 87.6%, 86 answers | 68.2%likely range 50.2% to 82.1%, 75 answers |
| Having a preferred professional | 49.2%likely range 40.1% to 58.3%, 90 answers | 33.9%likely range 19.7% to 51.6%, 77 answers |
| Seeing your preferred professional | 31.3%likely range 19.6% to 46.1%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.7%likely range 75.2% to 89.7%, 80 answers | 76.8%likely range 58.7% to 88.5%, 72 answers |
| Contacting the practice | 70.8%likely range 61.5% to 78.6%, 86 answers | 53.1%likely range 36.1% to 69.5%, 77 answers |
| Wait for an appointment | 70.8%likely range 61.0% to 79.0%, 78 answers | 47.7%likely range 30.1% to 66.0%, 66 answers |
| Being listened to | 85.0%likely range 77.0% to 90.6%, 85 answers | 84.4%likely range 67.4% to 93.4%, 74 answers |
| Care and concern | 81.5%likely range 73.2% to 87.7%, 87 answers | 78.1%likely range 60.4% to 89.3%, 74 answers |
| Confidence and trust | 89.6%likely range 82.2% to 94.2%, 83 answers | 80.4%likely range 62.6% to 90.9%, 72 answers |
| Involvement in decisions | 88.8%likely range 80.7% to 93.7%, 75 answers | 86.2%likely range 68.9% to 94.6%, 70 answers |
| Needs met | 83.7%likely range 75.5% to 89.6%, 85 answers | 76.8%likely range 58.5% to 88.6%, 71 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 62.2%likely range 51.4% to 71.9%, 82 patients | 62.6%likely range 54.3% to 70.2%, 139 patients |
| Children at 18 months | 51.1%likely range 41.1% to 60.9%, 94 patients | 63.8%likely range 54.3% to 72.4%, 105 patients |
| Children at 5 years | 67.9%likely range 57.1% to 77.1%, 81 patients | 68.8%likely range 60.2% to 76.3%, 125 patients |
| Women aged 25 to 49 | 49.4%likely range 46.6% to 52.2%, 1,204 patients | 31.4%likely range 29.3% to 33.7%, 1,686 patients |
| Women aged 50 to 64 | 68.7%likely range 64.1% to 73.0%, 422 patients | 55.2%likely range 51.3% to 59.1%, 630 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,642August 2026 | 9,116August 2026 |
| Primary care network | Nechells, Saltley & Alum Rock PCN | Nechells, Saltley & Alum Rock PCN |
| Phone | 0121 4110343 | 0121 3284223 |
| Friends and Family Test (its own feedback) | 83.8% good or very good111 answers, June 2026 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 2,827 in August 2026Same day 48.4%; face to face 71.6% | 4,596 in August 2026Same day 53.2%; face to face 96.8% |
| Antibiotic items per STAR-PU (one year) | 1.09England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent9.2 including trainees and locums1,476 patients per permanent GP | 3.4 qualified permanent3.4 including trainees and locums2,647 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.