Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Rosewood Medical Centre and Wood Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Rosewood Medical CentreRM12 5NJ× | Wood Lane SurgeryRM12 5HX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.6likely range 68.2 to 86.2113 survey answers | 77.7likely range 70.7 to 83.3121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.3%likely range 59.4% to 85.1%, 113 answers | 75.4%likely range 65.6% to 83.2%, 121 answers |
| Access (mean of the two below) | 88.5%likely range 85.9% to 90.5% | 82.9%likely range 77.8% to 86.4% |
| Appointments within two weeks of booking | 98.5%likely range 95.8% to 99.4%, 3,435 appointments | 93.9%likely range 86.7% to 97.3%, 1,323 appointments |
| Calls answered by the practice | 78.4%likely range 73.9% to 82.4%, 7,590 calls | 71.7%likely range 64.7% to 77.9%, 3,679 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.3%likely range 45.4% to 73.6%, 114 answers | 57.4%likely range 46.7% to 67.5%, 113 answers |
| Reception and admin team | 88.7%likely range 75.8% to 95.2%, 114 answers | 89.5%likely range 81.2% to 94.3%, 117 answers |
| Having a preferred professional | 29.1%likely range 17.6% to 44.1%, 113 answers | 38.4%likely range 29.0% to 48.8%, 121 answers |
| Seeing your preferred professional | 26.3%likely range 10.2% to 52.9%, 38 answers | 57.1%likely range 39.9% to 72.7%, 44 answers |
| Knowing the next step | 80.6%likely range 65.5% to 90.1%, 102 answers | 86.6%likely range 77.6% to 92.4%, 112 answers |
| Contacting the practice | 70.5%likely range 55.4% to 82.1%, 112 answers | 67.0%likely range 56.6% to 76.0%, 118 answers |
| Wait for an appointment | 76.3%likely range 61.1% to 86.8%, 107 answers | 57.8%likely range 46.6% to 68.3%, 104 answers |
| Being listened to | 83.5%likely range 69.7% to 91.7%, 115 answers | 85.0%likely range 75.9% to 91.0%, 116 answers |
| Care and concern | 79.4%likely range 64.9% to 88.9%, 113 answers | 80.4%likely range 70.7% to 87.4%, 115 answers |
| Confidence and trust | 92.0%likely range 79.8% to 97.1%, 113 answers | 92.1%likely range 84.3% to 96.2%, 114 answers |
| Involvement in decisions | 86.3%likely range 72.5% to 93.7%, 109 answers | 86.7%likely range 77.7% to 92.4%, 111 answers |
| Needs met | 89.4%likely range 76.7% to 95.6%, 115 answers | 83.3%likely range 74.0% to 89.7%, 117 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.1%likely range 75.5% to 88.6%, 124 patients | 89.7%likely range 81.5% to 94.5%, 87 patients |
| Children at 18 months | 83.2%likely range 75.2% to 89.0%, 113 patients | 80.2%likely range 72.2% to 86.3%, 121 patients |
| Children at 5 years | 84.9%likely range 77.6% to 90.1%, 126 patients | 73.9%likely range 66.0% to 80.5%, 138 patients |
| Women aged 25 to 49 | 71.1%likely range 69.1% to 73.1%, 2,065 patients | 73.0%likely range 70.9% to 75.0%, 1,809 patients |
| Women aged 50 to 64 | 81.3%likely range 79.0% to 83.4%, 1,213 patients | 78.3%likely range 75.4% to 81.0%, 844 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,577August 2026 | 10,109August 2026 |
| Primary care network | Havering South PCN | Havering South PCN |
| Phone | 01708 523168 | 01708 450902 |
| Friends and Family Test (its own feedback) | 90.5% good or very good42 answers, June 2026 | 100.0% good or very good60 answers, June 2026 |
| Appointments (one month) | 4,891 in August 2026Same day 47.4%; face to face 60.0% | 3,388 in August 2026Same day 24.4%; face to face 77.7% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.48England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.7 qualified permanent9.7 including trainees and locums1,866 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums4,739 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.