Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Rigg-Milner Medical Centre and Tilbury Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Rigg-Milner Medical CentreRM18 8SD× | Tilbury Health CentreRM18 8EB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 61.7likely range 55.9 to 67.486 survey answers | 73.5likely range 62.5 to 82.4103 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 51.6%likely range 43.5% to 59.7%, 86 answers | 66.2%likely range 50.6% to 78.9%, 103 answers |
| Access (mean of the two below) | 85.1%likely range 80.8% to 87.5% | 90.3%likely range 87.7% to 90.5%Clearly higher |
| Appointments within two weeks of booking | 94.6%likely range 90.3% to 97.0%, 2,801 appointments | 99.8%likely range 97.2% to 100.0%, 2,419 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.4%likely range 33.3% to 49.9%, 80 answers | 49.8%likely range 34.7% to 65.0%, 100 answers |
| Reception and admin team | 60.5%likely range 52.2% to 68.2%, 85 answers | 85.2%likely range 70.8% to 93.2%, 100 answers |
| Having a preferred professional | 19.2%likely range 13.5% to 26.5%, 84 answers | 23.0%likely range 12.6% to 38.4%, 101 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 65.5%likely range 57.0% to 73.1%, 79 answers | 82.0%likely range 66.5% to 91.2%, 94 answers |
| Contacting the practice | 53.5%likely range 45.1% to 61.6%, 83 answers | 66.4%likely range 50.8% to 79.1%, 103 answers |
| Wait for an appointment | 53.6%likely range 44.3% to 62.6%, 67 answers | 74.8%likely range 58.3% to 86.3%, 90 answers |
| Being listened to | 81.4%likely range 73.6% to 87.3%, 75 answers | 77.4%likely range 61.9% to 87.9%, 98 answers |
| Care and concern | 75.4%likely range 67.1% to 82.2%, 74 answers | 79.8%likely range 64.4% to 89.6%, 97 answers |
| Confidence and trust | 83.2%likely range 75.5% to 88.8%, 73 answers | 85.6%likely range 70.9% to 93.5%, 97 answers |
| Involvement in decisions | 86.5%likely range 78.8% to 91.7%, 66 answers | 86.2%likely range 71.4% to 94.0%, 94 answers |
| Needs met | 89.7%likely range 83.1% to 93.9%, 76 answers | 85.3%likely range 70.7% to 93.3%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.4%likely range 68.2% to 93.1%, 32 patients | 81.1%likely range 73.3% to 87.1%, 122 patients |
| Children at 18 months | 77.1%likely range 61.0% to 87.9%, 35 patients | 80.4%likely range 73.2% to 86.1%, 143 patients |
| Children at 5 years | 78.4%likely range 62.8% to 88.6%, 37 patients | 78.5%likely range 71.9% to 83.8%, 181 patients |
| Women aged 25 to 49 | 66.9%likely range 63.2% to 70.5%, 635 patients | 78.9%likely range 77.1% to 80.6%, 2,114 patients |
| Women aged 50 to 64 | 76.0%likely range 71.1% to 80.2%, 337 patients | 79.6%likely range 76.9% to 82.2%, 884 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,175August 2026 | 12,104August 2026 |
| Primary care network | Tilbury and Chadwell PCN | Tilbury and Chadwell PCN |
| Phone | 01375 843217 | 01375 842028 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 92.2% good or very good64 answers, June 2026 |
| Appointments (one month) | 10,782 in August 2026Same day 73.7%; face to face 20.2% | 5,833 in August 2026Same day 41.5%; face to face 88.7% |
| Antibiotic items per STAR-PU (one year) | 1.02England 0.74, April 2025 to March 2026 | 0.96England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.7 qualified permanent1.5 including trainees and locums | 2.2 qualified permanent7.0 including trainees and locums5,561 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.