Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Queensway Surgery and Warrior Square Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Queensway SurgerySS1 2AB× | Warrior Square SurgerySS1 2JJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.4likely range 52.4 to 88.0103 survey answers | 89.6likely range 86.4 to 91.787 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 66.6%likely range 36.6% to 87.4%, 103 answers | 92.2%likely range 89.0% to 94.6%, 87 answersClearly higher |
| Access (mean of the two below) | 89.2%likely range 85.4% to 92.1% | 83.2%likely range 75.7% to 87.7% |
| Appointments within two weeks of booking | 96.2%likely range 94.5% to 97.4%, 10,418 appointments | 96.6%likely range 85.8% to 99.2%, 614 appointments |
| Calls answered by the practice | 82.1%likely range 74.6% to 87.8%, 2,685 calls | 69.7%likely range 59.4% to 78.3%, 1,831 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.6%likely range 12.3% to 64.5%, 96 answers | 91.6%likely range 88.2% to 94.1%, 82 answers |
| Reception and admin team | 75.0%likely range 43.6% to 92.1%, 100 answers | 95.7%likely range 93.1% to 97.4%, 85 answers |
| Having a preferred professional | 30.3%likely range 10.9% to 60.8%, 103 answers | 41.5%likely range 36.6% to 46.7%, 87 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.5%likely range 41.4% to 91.6%, 95 answers | 90.7%likely range 87.2% to 93.3%, 84 answers |
| Contacting the practice | 60.7%likely range 31.6% to 83.8%, 102 answers | 90.2%likely range 86.6% to 92.9%, 85 answers |
| Wait for an appointment | 61.3%likely range 30.3% to 85.3%, 88 answers | 83.1%likely range 78.7% to 86.8%, 79 answers |
| Being listened to | 78.8%likely range 47.4% to 93.8%, 102 answers | 93.8%likely range 90.7% to 95.8%, 84 answers |
| Care and concern | 84.0%likely range 52.7% to 96.1%, 102 answers | 92.2%likely range 88.9% to 94.5%, 85 answers |
| Confidence and trust | 85.0%likely range 53.2% to 96.6%, 99 answers | 95.8%likely range 93.2% to 97.5%, 84 answers |
| Involvement in decisions | 90.9%likely range 58.9% to 98.6%, 95 answers | 92.0%likely range 88.7% to 94.4%, 83 answers |
| Needs met | 79.9%likely range 48.4% to 94.4%, 101 answers | 94.1%likely range 91.1% to 96.1%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.3%likely range 81.0% to 90.3%, 212 patients | 81.3%likely range 57.0% to 93.4%, 16 patients |
| Children at 18 months | 80.8%likely range 74.8% to 85.7%, 198 patients | 81.5%likely range 63.3% to 91.8%, 27 patients |
| Children at 5 years | 76.1%likely range 70.1% to 81.2%, 226 patients | 95.8%likely range 79.8% to 99.3%, 24 patients |
| Women aged 25 to 49 | 64.4%likely range 62.9% to 65.9%, 4,017 patients | 66.3%likely range 61.9% to 70.3%, 486 patients |
| Women aged 50 to 64 | 68.5%likely range 66.4% to 70.6%, 1,837 patients | 71.3%likely range 64.8% to 77.0%, 209 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,894August 2026 | 2,655August 2026 |
| Primary care network | Southend Victoria PCN | Southend Victoria PCN |
| Phone | 01702 463333 | 01702 618411 |
| Friends and Family Test (its own feedback) | 93.4% good or very good488 answers, June 2026 | 86.2% good or very good58 answers, June 2026 |
| Appointments (one month) | 17,347 in August 2026Same day 67.3%; face to face 27.1% | 903 in August 2026Same day 27.6%; face to face 68.6% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 1.02England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.3 qualified permanent18.6 including trainees and locums2,636 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums1,896 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.