Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Quays Medical Practice and East Park Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Quays Medical PracticeHU1 3SA× | East Park PracticeHU1 3SA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.3likely range 55.1 to 76.5119 survey answers | 61.8likely range 59.5 to 64.1106 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 56.4%likely range 40.5% to 71.0%, 119 answers | 61.3%likely range 59.0% to 63.6%, 106 answers |
| Access (mean of the two below) | 89.2%likely range 85.3% to 90.2% | Not in the grade: no appointment or phone data |
| Appointments within two weeks of booking | 98.7%likely range 94.8% to 99.7%, 1,961 appointments | Not in the grade: too few appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 26.1%likely range 14.3% to 42.8%, 109 answers | 26.3%likely range 24.2% to 28.5%, 101 answers |
| Reception and admin team | 70.1%likely range 53.6% to 82.7%, 113 answers | 72.4%likely range 70.1% to 74.5%, 98 answers |
| Having a preferred professional | 33.4%likely range 20.5% to 49.5%, 120 answers | 20.2%likely range 18.4% to 22.2%, 104 answers |
| Seeing your preferred professional | 35.9%likely range 13.8% to 66.3%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 72.5%likely range 55.0% to 85.0%, 101 answers | 75.2%likely range 73.0% to 77.3%, 94 answers |
| Contacting the practice | 43.7%likely range 29.0% to 59.6%, 118 answers | 50.7%likely range 48.4% to 53.1%, 103 answers |
| Wait for an appointment | 43.9%likely range 27.8% to 61.5%, 96 answers | 38.8%likely range 36.3% to 41.3%, 89 answers |
| Being listened to | 72.2%likely range 55.7% to 84.3%, 113 answers | 75.9%likely range 73.7% to 77.9%, 99 answers |
| Care and concern | 73.8%likely range 57.3% to 85.6%, 111 answers | 73.4%likely range 71.2% to 75.5%, 99 answers |
| Confidence and trust | 82.3%likely range 66.3% to 91.7%, 108 answers | 80.4%likely range 78.4% to 82.2%, 99 answers |
| Involvement in decisions | 84.0%likely range 68.2% to 92.8%, 108 answers | 78.1%likely range 76.0% to 80.1%, 93 answers |
| Needs met | 75.2%likely range 58.7% to 86.6%, 110 answers | 78.6%likely range 76.6% to 80.6%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.1%likely range 75.2% to 87.4%, 151 patients | – |
| Children at 18 months | 82.7%likely range 76.2% to 87.8%, 162 patients | – |
| Children at 5 years | 73.6%likely range 65.7% to 80.2%, 140 patients | 88.5%likely range 71.0% to 96.0%, 26 patients |
| Women aged 25 to 49 | 56.0%likely range 54.1% to 57.9%, 2,607 patients | 66.5%likely range 61.3% to 71.3%, 343 patients |
| Women aged 50 to 64 | 64.8%likely range 61.7% to 67.8%, 915 patients | 76.3%likely range 69.0% to 82.3%, 156 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,202August 2026 | 1,890August 2026 |
| Primary care network | Venn PCN | Venn PCN |
| Phone | 01482 344880 | 01482 344190 |
| Friends and Family Test (its own feedback) | 87.2% good or very good336 answers, June 2026 | 93.2% good or very good44 answers, June 2026 |
| Appointments (one month) | 6,117 in August 2026Same day 28.9%; face to face 58.1% | No figures for August 2026 |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | No figures |
| GPs (full-time equivalent) | 6.9 qualified permanent9.0 including trainees and locums2,201 patients per permanent GP | No valid GP records for August 2026 |
| CQC rating (a separate source) | – | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.