Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Park Practice and Oakfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Park PracticeSE20 8QA× | Oakfield SurgerySE20 8QA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.4likely range 74.1 to 84.9103 survey answers | 83.1likely range 77.6 to 87.298 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.7%likely range 75.0% to 89.8%, 103 answers | 82.2%likely range 74.7% to 87.8%, 98 answers |
| Access (mean of the two below) | 72.6%likely range 67.0% to 77.3% | 85.0%likely range 79.7% to 88.9%Clearly higher |
| Appointments within two weeks of booking | 84.7%likely range 77.3% to 90.0%, 1,908 appointments | 97.3%likely range 91.8% to 99.2%, 1,447 appointmentsClearly higher |
| Calls answered by the practice | 60.4%likely range 52.0% to 68.2%, 2,823 calls | 72.6%likely range 63.5% to 80.2%, 2,223 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.3%likely range 37.9% to 58.7%, 92 answers | 72.1%likely range 63.1% to 79.6%, 85 answers |
| Reception and admin team | 91.7%likely range 84.2% to 95.8%, 98 answers | 87.5%likely range 80.5% to 92.3%, 93 answers |
| Having a preferred professional | 28.7%likely range 20.6% to 38.5%, 103 answers | 37.7%likely range 29.7% to 46.4%, 95 answers |
| Seeing your preferred professional | 40.5%likely range 25.2% to 57.9%, 35 answers | 56.1%likely range 42.2% to 69.1%, 38 answers |
| Knowing the next step | 81.7%likely range 72.2% to 88.5%, 93 answers | 85.4%likely range 78.2% to 90.6%, 94 answers |
| Contacting the practice | 75.6%likely range 66.1% to 83.2%, 102 answers | 82.1%likely range 74.4% to 87.8%, 95 answers |
| Wait for an appointment | 74.9%likely range 64.7% to 82.9%, 92 answers | 82.8%likely range 74.9% to 88.6%, 87 answers |
| Being listened to | 90.9%likely range 83.2% to 95.2%, 99 answers | 84.1%likely range 76.6% to 89.6%, 92 answers |
| Care and concern | 90.5%likely range 82.8% to 95.0%, 99 answers | 79.4%likely range 71.3% to 85.6%, 92 answers |
| Confidence and trust | 95.7%likely range 89.4% to 98.3%, 98 answers | 86.6%likely range 79.4% to 91.6%, 92 answers |
| Involvement in decisions | 94.7%likely range 87.9% to 97.8%, 96 answers | 82.7%likely range 74.6% to 88.6%, 85 answers |
| Needs met | 89.7%likely range 81.8% to 94.4%, 98 answers | 87.7%likely range 80.7% to 92.5%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.2%likely range 75.5% to 88.8%, 119 patients | 86.7%likely range 79.4% to 91.6%, 120 patients |
| Children at 18 months | 80.6%likely range 71.9% to 87.1%, 103 patients | 89.0%likely range 81.7% to 93.6%, 109 patients |
| Children at 5 years | 61.1%likely range 51.0% to 70.2%, 95 patients | 74.1%likely range 63.9% to 82.2%, 85 patients |
| Women aged 25 to 49 | 63.9%likely range 61.8% to 66.0%, 2,002 patients | 73.8%likely range 71.8% to 75.6%, 2,039 patients |
| Women aged 50 to 64 | 71.9%likely range 68.8% to 74.8%, 858 patients | 77.7%likely range 74.0% to 81.0%, 534 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,035August 2026 | 7,633August 2026 |
| Primary care network | Penge PCN | Penge PCN |
| Phone | 020 87788027 | 020 87766514 |
| Friends and Family Test (its own feedback) | 91.7% good or very good181 answers, June 2026 | 88.6% good or very good70 answers, June 2026 |
| Appointments (one month) | 3,374 in August 2026Same day 40.5%; face to face 44.1% | 2,434 in August 2026Same day 51.0%; face to face 44.3% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent3.2 including trainees and locums2,793 patients per permanent GP | 1.6 qualified permanent2.7 including trainees and locums4,731 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.