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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Old Court House Surgery and Longrove Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Old Court House SurgeryEN5 4BB×Longrove SurgeryEN5 2ED×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.6likely range 64.0 to 79.8112 survey answers78.0likely range 63.6 to 87.3107 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good66.0%likely range 54.2% to 76.0%, 112 answers75.2%likely range 54.7% to 88.4%, 107 answers
Access (mean of the two below)87.9%likely range 79.6% to 92.7%84.3%likely range 80.7% to 87.1%
Appointments within two weeks of booking93.1%likely range 89.5% to 95.5%, 4,235 appointments86.5%likely range 81.0% to 90.7%, 2,899 appointments
Calls answered by the practice82.6%likely range 66.5% to 91.9%, 690 calls81.9%likely range 77.2% to 85.8%, 6,410 calls
More survey questions (not part of the grade)
Getting through on the phone47.1%likely range 35.5% to 59.0%, 106 answers50.2%likely range 30.4% to 70.0%, 98 answers
Reception and admin team74.3%likely range 62.7% to 83.3%, 108 answers81.7%likely range 61.3% to 92.6%, 104 answers
Having a preferred professional29.8%likely range 20.3% to 41.4%, 113 answers23.3%likely range 10.5% to 43.9%, 105 answers
Seeing your preferred professional31.7%likely range 16.0% to 52.9%, 36 answersNot shown: fewer than 30 answers
Knowing the next step86.9%likely range 76.5% to 93.1%, 104 answers84.2%likely range 63.8% to 94.1%, 101 answers
Contacting the practice61.8%likely range 49.7% to 72.6%, 107 answers72.1%likely range 51.4% to 86.3%, 106 answers
Wait for an appointment71.6%likely range 58.9% to 81.6%, 94 answers70.6%likely range 48.6% to 85.9%, 94 answers
Being listened to89.6%likely range 79.5% to 95.0%, 100 answers85.2%likely range 65.2% to 94.6%, 103 answers
Care and concern85.6%likely range 74.7% to 92.3%, 100 answers83.4%likely range 63.1% to 93.6%, 103 answers
Confidence and trust94.2%likely range 85.5% to 97.9%, 101 answers91.8%likely range 72.8% to 97.9%, 100 answers
Involvement in decisions92.4%likely range 82.2% to 96.9%, 89 answers90.9%likely range 71.4% to 97.5%, 98 answers
Needs met83.6%likely range 72.4% to 90.9%, 99 answers90.0%likely range 70.8% to 97.1%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months80.4%likely range 71.9% to 86.8%, 107 patients88.5%likely range 82.4% to 92.7%, 148 patients
Children at 18 months75.5%likely range 66.0% to 83.1%, 94 patients73.9%likely range 65.9% to 80.6%, 134 patients
Children at 5 years75.3%likely range 65.6% to 82.9%, 93 patients77.6%likely range 70.8% to 83.3%, 170 patients
Women aged 25 to 4963.2%likely range 61.1% to 65.3%, 1,992 patients68.9%likely range 67.2% to 70.5%, 2,897 patients
Women aged 50 to 6475.2%likely range 72.4% to 77.9%, 945 patients78.7%likely range 76.7% to 80.5%, 1,800 patients
Facts (NHS England, not part of the grade)
Registered patients10,157August 202617,085August 2026
Primary care networkBarnet 3 PCNBarnet 3 PCN
Phone020 84492388020 83706660
Friends and Family Test (its own feedback)90.2% good or very good133 answers, June 202685.8% good or very good529 answers, June 2026
Appointments (one month)4,425 in August 2026Same day 70.8%; face to face 22.9%8,125 in August 2026Same day 61.1%; face to face 73.8%
Antibiotic items per STAR-PU (one year)0.59England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent6.4 including trainees and locums2,401 patients per permanent GP9.6 qualified permanent12.6 including trainees and locums1,782 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences