Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Oaks Medical Centre and Abbey Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Oaks Medical CentreNG9 2NY× | Abbey Medical CentreNG9 2QP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.4likely range 82.4 to 91.8134 survey answers | 79.0likely range 74.9 to 82.5106 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.6%likely range 81.3% to 94.4%, 134 answers | 80.2%likely range 74.8% to 84.6%, 106 answers |
| Access (mean of the two below) | 85.3%likely range 81.6% to 88.2%Clearly higher | 76.2%likely range 70.1% to 81.1% |
| Appointments within two weeks of booking | 85.1%likely range 79.4% to 89.5%, 2,923 appointments | 76.8%likely range 67.8% to 83.8%, 1,610 appointments |
| Calls answered by the practice | 85.4%likely range 80.6% to 89.2%, 5,336 calls | 75.5%likely range 67.2% to 82.3%, 2,551 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.6%likely range 70.7% to 87.8%, 127 answers | 77.3%likely range 71.6% to 82.2%, 100 answers |
| Reception and admin team | 94.3%likely range 87.2% to 97.6%, 131 answers | 86.9%likely range 82.2% to 90.5%, 106 answers |
| Having a preferred professional | 29.7%likely range 21.0% to 40.1%, 133 answers | 39.7%likely range 33.8% to 45.9%, 105 answers |
| Seeing your preferred professional | 52.2%likely range 32.3% to 71.5%, 35 answers | 46.0%likely range 36.5% to 55.8%, 43 answers |
| Knowing the next step | 90.7%likely range 82.4% to 95.3%, 126 answers | 91.2%likely range 86.8% to 94.2%, 98 answers |
| Contacting the practice | 92.2%likely range 84.3% to 96.3%, 129 answers | 79.1%likely range 73.5% to 83.7%, 103 answers |
| Wait for an appointment | 79.7%likely range 69.3% to 87.2%, 120 answers | 78.8%likely range 72.9% to 83.7%, 93 answers |
| Being listened to | 93.0%likely range 85.2% to 96.8%, 125 answers | 93.0%likely range 89.0% to 95.5%, 103 answers |
| Care and concern | 89.0%likely range 80.3% to 94.2%, 125 answers | 91.1%likely range 86.8% to 94.0%, 103 answers |
| Confidence and trust | 97.4%likely range 91.3% to 99.3%, 127 answers | 96.4%likely range 93.2% to 98.1%, 102 answers |
| Involvement in decisions | 94.9%likely range 87.5% to 98.0%, 122 answers | 88.1%likely range 83.3% to 91.7%, 98 answers |
| Needs met | 95.2%likely range 88.0% to 98.2%, 123 answers | 91.2%likely range 87.0% to 94.2%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.2%likely range 87.1% to 97.5%, 86 patients | 94.1%likely range 80.9% to 98.4%, 34 patients |
| Children at 18 months | 97.5%likely range 91.4% to 99.3%, 81 patients | 92.3%likely range 79.7% to 97.3%, 39 patients |
| Children at 5 years | 81.3%likely range 72.3% to 87.8%, 96 patients | 86.4%likely range 75.5% to 93.0%, 59 patients |
| Women aged 25 to 49 | 70.0%likely range 68.1% to 71.9%, 2,246 patients | 73.2%likely range 70.2% to 76.0%, 887 patients |
| Women aged 50 to 64 | 76.7%likely range 73.9% to 79.3%, 949 patients | 82.0%likely range 78.1% to 85.4%, 423 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,808August 2026 | 5,282August 2026 |
| Primary care network | Nottingham West PCN | Nottingham West PCN |
| Phone | 0115 9254566 | 0115 9255323 |
| Friends and Family Test (its own feedback) | 96.5% good or very good257 answers, June 2026 | 95.2% good or very good124 answers, June 2026 |
| Appointments (one month) | 5,747 in August 2026Same day 47.9%; face to face 48.8% | 2,389 in August 2026Same day 46.7%; face to face 63.4% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent8.3 including trainees and locums1,909 patients per permanent GP | 1.9 qualified permanent2.9 including trainees and locums2,850 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.