Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The New Surgery Chesham and Water Meadow Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The New Surgery CheshamHP5 3EZ× | Water Meadow SurgeryHP5 1ET× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.1likely range 76.9 to 86.7105 survey answers | 76.6likely range 66.9 to 83.1106 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 90.3%likely range 81.7% to 95.1%, 105 answers | 79.1%likely range 65.4% to 88.3%, 106 answers |
| Access (mean of the two below) | 66.1%likely range 61.1% to 70.4% | 70.5%likely range 67.0% to 73.7% |
| Appointments within two weeks of booking | 77.5%likely range 69.7% to 83.8%, 2,018 appointments | 80.8%likely range 76.7% to 84.2%, 6,463 appointments |
| Calls answered by the practice | 54.5%likely range 48.4% to 60.5%, 5,344 calls | 60.1%likely range 54.4% to 65.5%, 6,072 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 82.3%likely range 72.0% to 89.4%, 99 answers | 60.3%likely range 45.2% to 73.6%, 96 answers |
| Reception and admin team | 97.0%likely range 90.3% to 99.1%, 104 answers | 95.0%likely range 84.3% to 98.5%, 102 answers |
| Having a preferred professional | 49.9%likely range 39.0% to 60.8%, 104 answers | 45.3%likely range 31.8% to 59.5%, 104 answers |
| Seeing your preferred professional | 71.4%likely range 56.4% to 82.8%, 58 answers | 41.8%likely range 25.0% to 60.8%, 59 answers |
| Knowing the next step | 93.4%likely range 85.3% to 97.2%, 99 answers | 92.4%likely range 80.6% to 97.3%, 99 answers |
| Contacting the practice | 89.3%likely range 80.2% to 94.5%, 101 answers | 79.3%likely range 65.3% to 88.6%, 102 answers |
| Wait for an appointment | 69.6%likely range 58.1% to 79.1%, 96 answers | 74.8%likely range 59.3% to 85.8%, 88 answers |
| Being listened to | 91.1%likely range 82.5% to 95.7%, 102 answers | 95.2%likely range 84.5% to 98.6%, 100 answers |
| Care and concern | 91.2%likely range 82.6% to 95.8%, 101 answers | 94.1%likely range 83.1% to 98.1%, 101 answers |
| Confidence and trust | 97.5%likely range 91.0% to 99.3%, 101 answers | 96.8%likely range 86.9% to 99.3%, 102 answers |
| Involvement in decisions | 97.4%likely range 90.5% to 99.3%, 95 answers | 96.4%likely range 86.0% to 99.1%, 99 answers |
| Needs met | 92.6%likely range 84.4% to 96.7%, 102 answers | 95.3%likely range 84.8% to 98.7%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.9%likely range 84.1% to 95.0%, 110 patients | 87.7%likely range 80.9% to 92.3%, 130 patients |
| Children at 18 months | 88.8%likely range 81.8% to 93.3%, 116 patients | 88.7%likely range 82.6% to 92.8%, 150 patients |
| Children at 5 years | 88.8%likely range 81.8% to 93.3%, 116 patients | 93.1%likely range 87.8% to 96.2%, 145 patients |
| Women aged 25 to 49 | 69.4%likely range 67.3% to 71.5%, 1,786 patients | 67.1%likely range 65.1% to 69.0%, 2,198 patients |
| Women aged 50 to 64 | 76.0%likely range 73.2% to 78.6%, 953 patients | 73.8%likely range 71.4% to 76.1%, 1,321 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,839August 2026 | 13,451August 2026 |
| Primary care network | Chesham & Little Chalfont PCN | Chesham & Little Chalfont PCN |
| Phone | 01494 782262 | 01494 782241 |
| Friends and Family Test (its own feedback) | 94.9% good or very good253 answers, June 2026 | 93.6% good or very good471 answers, June 2026 |
| Appointments (one month) | 3,248 in August 2026Same day 42.6%; face to face 75.7% | 7,042 in August 2026Same day 57.8%; face to face 47.1% |
| Antibiotic items per STAR-PU (one year) | 0.99England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.2 qualified permanent8.3 including trainees and locums1,505 patients per permanent GP | 6.4 qualified permanent7.5 including trainees and locums2,093 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.