Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Medical Centre, Dr Jefferies & Partn and GP at Hand cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Medical Centre, Dr Jefferies & PartnSW6 6BQ× | GP at HandSW6 7SX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.3likely range 63.5 to 86.9102 survey answers | 69.8likely range 24.9 to 91.885 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.7%likely range 52.9% to 86.3%, 102 answers | 67.9%likely range 3.7% to 99.2%, 85 answers |
| Access (mean of the two below) | 88.0%likely range 85.0% to 90.1%Clearly higher | 74.2%likely range 71.4% to 76.9% |
| Appointments within two weeks of booking | 98.8%likely range 95.1% to 99.7%, 1,996 appointments | 94.3%likely range 92.6% to 95.6%, 14,244 appointments |
| Calls answered by the practice | 77.0%likely range 72.4% to 81.1%, 7,471 callsClearly higher | 53.6%likely range 48.3% to 58.8%, 7,061 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.4%likely range 41.5% to 78.1%, 99 answers | 45.5%likely range 1.1% to 98.4%, 56 answers |
| Reception and admin team | 85.9%likely range 67.2% to 94.8%, 101 answers | 77.1%likely range 3.1% to 99.7%, 56 answers |
| Having a preferred professional | 17.0%likely range 7.0% to 35.9%, 103 answers | 9.2%likely range 0.1% to 93.4%, 86 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.0%likely range 64.9% to 93.7%, 100 answers | 76.8%likely range 4.0% to 99.6%, 73 answers |
| Contacting the practice | 68.7%likely range 48.5% to 83.6%, 99 answers | 62.9%likely range 2.8% to 99.0%, 75 answers |
| Wait for an appointment | 67.0%likely range 45.7% to 83.0%, 88 answers | 53.4%likely range 1.8% to 98.7%, 65 answers |
| Being listened to | 82.7%likely range 63.1% to 93.1%, 97 answers | 88.6%likely range 5.3% to 99.9%, 72 answers |
| Care and concern | 74.7%likely range 54.6% to 87.9%, 98 answers | 83.1%likely range 4.7% to 99.8%, 72 answers |
| Confidence and trust | 90.4%likely range 71.9% to 97.2%, 95 answers | 88.7%likely range 5.2% to 99.9%, 71 answers |
| Involvement in decisions | 87.2%likely range 67.5% to 95.7%, 91 answers | 91.3%likely range 5.4% to 99.9%, 69 answers |
| Needs met | 89.2%likely range 70.6% to 96.6%, 97 answers | 90.4%likely range 5.3% to 99.9%, 69 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.8%likely range 69.1% to 84.6%, 108 patients | 77.9%likely range 72.3% to 82.6%, 244 patients |
| Children at 18 months | 65.6%likely range 55.3% to 74.6%, 90 patients | 64.2%likely range 58.0% to 70.0%, 243 patients |
| Children at 5 years | 71.1%likely range 60.0% to 80.0%, 76 patients | 45.7%likely range 39.0% to 52.7%, 199 patients |
| Women aged 25 to 49 | 48.4%likely range 46.8% to 50.0%, 3,818 patients | 43.3%likely range 42.7% to 43.9%, 30,133 patients |
| Women aged 50 to 64 | 56.3%likely range 53.4% to 59.2%, 1,104 patients | 45.7%likely range 43.4% to 47.9%, 1,853 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,492August 2026 | 91,850August 2026 |
| Primary care network | GP at Hand PCN | GP at Hand PCN |
| Phone | 020 73851965 | 0330 8082217 |
| Friends and Family Test (its own feedback) | 93.8% good or very good144 answers, June 2026 | 96.7% good or very good90 answers, June 2026 |
| Appointments (one month) | 3,666 in August 2026Same day 31.4%; face to face 52.7% | 16,783 in August 2026Same day 10.3%; face to face 26.0% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.20England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.6 qualified permanent5.6 including trainees and locums2,585 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums58,878 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.