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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Manor Surgery and Chilwell Valley and Meadows Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Manor SurgeryNG9 1GA×Chilwell Valley and Meadows PracticeNG9 4ET×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.9likely range 74.8 to 89.6129 survey answers76.3likely range 64.5 to 84.3113 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good83.2%likely range 70.3% to 91.2%, 129 answers75.9%likely range 59.1% to 87.2%, 113 answers
Access (mean of the two below)85.4%likely range 82.0% to 88.0%Clearly higher77.2%likely range 74.0% to 80.1%
Appointments within two weeks of booking91.1%likely range 86.6% to 94.2%, 3,368 appointments91.9%likely range 88.8% to 94.2%, 6,031 appointments
Calls answered by the practice79.5%likely range 74.5% to 83.7%, 6,222 callsClearly higher62.4%likely range 56.8% to 67.7%, 6,239 calls
More survey questions (not part of the grade)
Getting through on the phone69.1%likely range 54.6% to 80.6%, 121 answers50.3%likely range 33.6% to 66.9%, 105 answers
Reception and admin team94.0%likely range 83.0% to 98.1%, 120 answers93.9%likely range 80.1% to 98.3%, 109 answers
Having a preferred professional23.6%likely range 13.9% to 37.3%, 129 answers30.3%likely range 17.4% to 47.3%, 113 answers
Seeing your preferred professional65.5%likely range 40.7% to 84.0%, 42 answers38.7%likely range 14.9% to 69.5%, 31 answers
Knowing the next step90.6%likely range 78.7% to 96.1%, 122 answers70.7%likely range 53.1% to 83.7%, 105 answers
Contacting the practice85.2%likely range 72.3% to 92.7%, 124 answers56.9%likely range 40.0% to 72.3%, 110 answers
Wait for an appointment87.0%likely range 73.2% to 94.2%, 107 answers60.2%likely range 41.9% to 76.0%, 96 answers
Being listened to86.8%likely range 74.0% to 93.8%, 121 answers91.1%likely range 76.3% to 97.1%, 107 answers
Care and concern84.8%likely range 71.7% to 92.5%, 122 answers83.2%likely range 66.7% to 92.5%, 107 answers
Confidence and trust88.8%likely range 76.3% to 95.1%, 120 answers91.6%likely range 77.0% to 97.3%, 109 answers
Involvement in decisions92.5%likely range 80.4% to 97.3%, 112 answers90.1%likely range 74.2% to 96.6%, 100 answers
Needs met89.0%likely range 76.7% to 95.2%, 122 answers92.4%likely range 77.8% to 97.7%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.2%likely range 90.7% to 98.5%, 106 patients93.4%likely range 87.5% to 96.6%, 121 patients
Children at 18 months89.7%likely range 82.1% to 94.3%, 97 patients92.2%likely range 85.8% to 95.8%, 115 patients
Children at 5 years87.8%likely range 79.8% to 92.9%, 98 patients88.1%likely range 81.6% to 92.6%, 135 patients
Women aged 25 to 4973.1%likely range 71.3% to 74.8%, 2,409 patients74.7%likely range 73.0% to 76.3%, 2,599 patients
Women aged 50 to 6477.0%likely range 74.6% to 79.3%, 1,218 patients77.7%likely range 75.5% to 79.8%, 1,437 patients
Facts (NHS England, not part of the grade)
Registered patients13,546August 202615,556August 2026
Primary care networkNottingham West PCNNottingham West PCN
Phone0115 90769600115 9430530
Friends and Family Test (its own feedback)92.4% good or very good118 answers, June 2026No results for June 2026
Appointments (one month)6,502 in August 2026Same day 47.8%; face to face 61.9%11,541 in August 2026Same day 54.7%; face to face 42.2%
Antibiotic items per STAR-PU (one year)0.52England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.2 qualified permanent8.9 including trainees and locums2,204 patients per permanent GP4.3 qualified permanent9.3 including trainees and locums3,584 patients per permanent GP
CQC rating (a separate source)OutstandingOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences